Internal Sales Representative at RPO Recruitment

Job Description

• A well-established organisation within the glass manufacturing and distribution sector is seeking an experienced Internal Sales Representative to join their dynamic team.
• This is an exciting opportunity for a driven and detail-oriented individual with strong product knowledge and a passion for delivering exceptional customer service.
• The ideal candidate will have a solid background in glass products, the ability to manage multiple sales processes simultaneously, and a commitment to maintaining high service standards.
• If you thrive in a fast-paced environment and enjoy building strong client relationships, we want to hear from you!

Responsibilities

• Handle incoming sales enquiries and provide accurate product information to customers.
• Prepare quotations, process sales orders, and follow up on outstanding proposals.
• Assist customers with product selection, technical guidance, and pricing queries.
• Build and maintain strong relationships with existing and new clients.
• Coordinate with production, logistics, and other internal departments to ensure timely delivery of orders.
• Maintain accurate records of client interactions, sales activities, and order details.
• Ensure high levels of customer satisfaction by resolving queries timeously and professionally.
• Support the sales team with administrative tasks and general office duties.

Requirements

• Minimum 2–3 years’ experience in the glass industry (essential).
• Strong understanding of glass products such as toughened glass, laminated glass, mirrored products, sizes, and cutting tolerances.
• Proven internal sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong computer literacy (MS Office, sales software, ERP systems).
• High attention to detail and strong organisational skills.
• Must be a team player with a positive, solutions-driven attitude.

Closing Date 10 February 2026