Internship Opportunity: Business Analytics at Mining Qualifications Authority (MQA)

Reporting to the Specialist: Business Analytics; the successful candidate will be exposed to the following:

 Knowledge Hub Support

• Assist in the organisation and publishing of institutional documents, reports, and multimedia content on the Knowledge Hub.
• Support user engagement and interface improvement initiatives.
• Help maintain version control, tagging, and metadata standards for uploaded knowledge assets.

Infographics and Visual Knowledge Tools

• Assist in the development of infographics, visual summaries, and dashboards that communicate complex data in user-friendly formats.
• Collaborate with content owners to design visuals that support awareness campaigns, training, and strategic reports.

Business Intelligence and Research Support

• Contribute to collecting and organising data for internal insights (e.g., trends from monitoring reports, project performance).
• Assist with the development of basic dashboards, data cleaning, and information summaries for use in strategic decision-making.
• Conduct desktop research and help synthesise content for internal reports and strategic knowledge products.

Records and Digital Information Management

• Assist with the classification, digital filing, and retrieval of documents within the EDRMS or related systems.
• Support efforts to align with NARSSA and SANS ISO 16175-2 standards.

General Administrative and Team Support

• Take part in team planning sessions, knowledge-sharing meetings, and documentation exercises.
• Provide general administrative support to the Knowledge Management Unit.

Required Qualifications:

• A grade 12 or Matric certificate
• Minimum: Honours or Master’s Degree in one of the following:
• Knowledge Management
• Information Systems / Informatics
• Records or Library and Information Science
• Digital Media or Communication
• Data Analytics / Business Intelligence or related disciplines