Inventory Supervisor at DHL

Job Purpose

• To plan, co-ordinate, supervise and report upon the work activities of the inventory team, providing effective communication, leadership, motivation, training & development. 
• Responsibility for maintaining and managing inventory integrity. Responsibility for managing and minimising DHL's contractual stock loss liabilities.

Key areas of responsibility include:

•  Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Plan and manage all stock counts and audits of inventory
• Manage and motivate inventory team - ensure adequate inventory team cover available across all operational shifts
• Put in place procedures to monitor and minimise stock losses
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Monitor all stock movements within warehouse and ensure report on issues 
• Constant communication with operational team
• Train team members to ensure that inventory control procedures are fully implemented
• Implement procedures to maintain cycle counting and perpetual inventory
• Understand DHL's stock loss contractual liability and ensure any potential risk is effectively mitigated
• Produce timely and accurate management information & reports as required
• Manage and motivate inventory team - ensure adequate inventory team cover available across all operational shifts
• Control of team budgeted hours and costs
• Create and publish Standard Operating Procedures
• Attend customer meetings as required
• Contribute to site continuous improvement agenda
• Submitting monthly inventory information accurately and timeously to meet deadlines
• Management of damages and stock losses within warehouse
• Control of all inventory related matters within parameters of location
• Recruitment and handling of Industrial Relations in line with HR policy as well as scheduling of inventory team
• To ensure stock that is damaged or due to expire is removed from the cages / orders
• Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.

Competencies & Skills.    

•  Maintains effective relationships with customers
•  Develops / Delivers high quality / innovative products, services or solutions
•  Focuses on customer needs and gains their commitment
•  Gains management / colleague support to meet customer needs
•  Ensures strategies / plans are aligned and reflect others views
•  Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
•  Establishes clear, challenging and achievable objectives
•  Aligns resources and the organization within own area of responsibility to achieve objectives
•  Regularly reviews and communicates progress against objectives and adjusts as needed
•  Champions continuous improvement and innovation
•  Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides candid / regular feedback
• Supports the development of others Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Skills/Experience

• Experience of working within budgetary constraints
• Fully computer literate (MS Office Advanced)
• Excellent interpersonal, leadership, motivation and planning skills
• Ability to co-ordinate all staff and assets in warehouse department 
• Person should know what products are handled by the Company
• Person should be able to enforce health and safety procedures and identify hazards
• knowledge of clients requirements and customer needs
• 3-5 years experience of working in inventory environment
• Knowledge of logistics market trends, opportunities and challenges
• Commercial breadth, i.e. general management experience
• Strategic tools/techniques approaches and strategy determination

Qualifications

•  Matric / Grade 12
•  Diploma in Inventory Management