We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
The iOS Technician is required to ensure that all iOS devices are diagnosed within the prescribed turn around time. To provide adequate repair feedback on testing as requested.
Key Performance Areas:
Ensuring that daily diagnostic target is met
Ensure high quality of diagnostics
Always up to date on the latest GSX articles and new self-study product material releases
Ensure that GSX iOS Repair Qualification is achieved
Ensure units are diagnosed within 4 hours of receipt
Inventory management
Up to date and accurate diagnostic administration and documentation
Requirements:
Matric
Preferred technical experience with Apple iOS
Technical understanding of iOS devices
Technical ability to facilitate fault isolation
Time management skills
Strong administration skills
Effective written communication skills
Computer skills
Ability to perform under pressure
People manangement skills
Syspro experience beneficial
Note that this role is based in Jetpark- Johannesburg East
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