Trending Roles at Pedros Flame Grilled Chicken

Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

Closing Date 31 October 2026

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Purpose

• Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

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Purpose

• Ensure efficient kitchen operations through accurate food preparation and ingredient management.

Key Responsibilities

• Prepare ingredients (cutting, marinating, portioning, weighing).
• Follow standard recipes and preparation procedures.
• Ensure correct storage and labelling of food items.
• Maintain cleanliness of preparation areas and equipment.
• Monitor stock levels and report shortages.
• Assist grillers and cooks when required.
• Conduct daily cleaning and sanitation tasks.
• Support waste reduction initiatives.
• Comply with food safety regulations.

Competencies Required

• Organisational skills
• Manual dexterity
• Hygiene awareness
• Instruction-following ability
• Consistency
• Physical stamina
• Teamwork
• Attention to detail

Requirements

• Basic kitchen experience advantageous.
• Understanding of hygiene standards.
• Ability to work long hours when required.

Closing Date 31 October 2026

go to method of application »

Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Closing Date 31 October 2026

go to method of application »

Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift

Closing Date 31 October 2026

go to method of application »

Purpose

• Ensure efficient kitchen operations through accurate food preparation and ingredient management.

Key Responsibilities

• Prepare ingredients (cutting, marinating, portioning, weighing).
• Follow standard recipes and preparation procedures.
• Ensure correct storage and labelling of food items.
• Maintain cleanliness of preparation areas and equipment.
• Monitor stock levels and report shortages.
• Assist grillers and cooks when required.
• Conduct daily cleaning and sanitation tasks.
• Support waste reduction initiatives.
• Comply with food safety regulations.

Competencies Required

• Organisational skills
• Manual dexterity
• Hygiene awareness
• Instruction-following ability
• Consistency
• Physical stamina
• Teamwork
• Attention to detail

Requirements

• Basic kitchen experience advantageous.
• Understanding of hygiene standards.
• Ability to work long hours 

Closing Date 31 October 2026

go to method of application »

Purpose

• Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently

go to method of application »

Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

go to method of application »

​​​​​Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays

Closing Date 31 October 2026

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​​​​​Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays

Closing Date 31 October 2026

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Job Description

New Store Opening – Exciting Opportunity

• Join our Pedros  family as we open our brand-new store in Paarl, Capetown. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one.
• We are looking for passionate, energetic individuals who are ready to grow with our brand.

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS  Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving

 Closing Date 31 October 2026

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Job Description

New Store Opening – Exciting Opportunity

• Join our  Pedros  family as we open our brand-new store in Paarl,Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

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Purpose

• Responsible for preparing and grilling menu items to Pedros quality and safety standards while ensuring consistency, speed, and presentation.

Key Responsibilities

• Prepare, season, and grill chicken and other menu items according to approved recipes.
• Monitor cooking temperatures, timing, and portion control.
• Ensure food quality, taste, and presentation meet brand standards.
• Conduct daily equipment checks and report faults.
• Maintain strict hygiene and food safety standards.
• Manage stock rotation (FIFO) and minimise waste.
• Clean grills, workstations, and utensils regularly.
• Assist with stock counts and ingredient preparation.
• Support kitchen operations during peak periods.
• Comply with health, safety, and company policies.

Competencies Required

• Attention to detail
• Time management
• Quality orientation
• Ability to work under pressure
• Reliability
• Teamwork
• Basic technical cooking skills
• Health and safety awareness

Requirements

• Previous kitchen or grilling experience preferred.
• Knowledge of food safety practices.
• Ability to work shifts, weekends,public holidays

Closing Date 31 October 2026

go to method of application »

Purpose

• Ensure efficient kitchen operations through accurate food preparation and ingredient management.

Key Responsibilities

• Prepare ingredients (cutting, marinating, portioning, weighing).
• Follow standard recipes and preparation procedures.
• Ensure correct storage and labelling of food items.
• Maintain cleanliness of preparation areas and equipment.
• Monitor stock levels and report shortages.
• Assist grillers and cooks when required.
• Conduct daily cleaning and sanitation tasks.
• Support waste reduction initiatives.
• Comply with food safety regulations.

Competencies Required

• Organisational skills
• Manual dexterity
• Hygiene awareness
• Instruction-following ability
• Consistency
• Physical stamina
• Teamwork
• Attention to detail

Requirements

• Basic kitchen experience advantageous.
• Understanding of hygiene standards.
• Ability to work long h

Closing Date 31 October 2026

go to method of application »

Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance

Closing Date 31 October 2026

go to method of application »

Purpose

• Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organizational skills.
• Ability to work independently.

Closing Date 31 October 2026

go to method of application »

Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Closing Date 31 October 2026

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Job Description

• The Turret Truck Operator is responsible for the safe and efficient operation of turret trucks and other warehouse equipment to support the receiving, storage, replenishment, picking and movement of stock.
• The role is responsible for ensuring stock is handled accurately and safely, stored in the correct locations, replenished on time and picked according to system instructions and warehouse procedures. 

DUTIES & RESPONSIBILITIES

Health, Safety & Equipment

• Complete daily pre-operational and safety inspections on turret trucks and warehouse equipment.
• Operate all equipment safely and responsibly.
• Wear the required PPE at all times.
• Follow all company health, safety, OHS policies, procedures and SOPs.
• Report equipment faults, accidents, incidents, near misses and unsafe conditions immediately.
• Take proper care of warehouse equipment and report any damage or defects.
• Maintain a clean, safe and obstruction-free work area.

Stock Put-Away & Storage

• Safely receive and store stock in the correct warehouse locations.
• Complete stock put-away accurately and efficiently.
• Ensure stock is allocated to the correct bin locations.
• Follow FIFO/FEFO principles where applicable.
• Verify product codes, quantities and locations during stock movements.
• Handle products carefully to prevent damage, loss or contamination.
• Report incorrect, damaged or unsuitable storage locations.

Stock Replenishment

• Replenish picking locations from reserve stock as required.
• Prioritise replenishment tasks according to operational requirements.
• Complete replenishment within required timeframes.
• Ensure quantities, product codes and bin locations are accurate.
• Report stock shortages, discrepancies and location issues to the relevant supervisor.

Picking Operations

• Pick stock accurately according to system-generated instructions.
• Retrieve products from the correct bin locations.
• Verify product codes, descriptions and quantities.
• Check batch numbers and expiry dates where applicable.
• Handle products carefully to prevent damage.
• Meet required productivity and accuracy targets.
• Report stock discrepancies, damaged stock and picking issues promptly.

Inventory Control

• Assist with daily cycle counts and scheduled stock counts.
• Accurately identify and record stock quantities.
• Verify product codes, quantities and bin locations.
• Report and assist with investigating stock discrepancies.
• Support initiatives aimed at maintaining inventory accuracy.

General Warehouse Duties

• Follow all warehouse SOPs, work instructions, quality standards and food safety requirements.
• Assist with general warehouse activities as directed by the Warehouse Supervisor, HOD or DC Manager.
• Support the team in achieving daily operational targets.
• Maintain professional conduct and effective teamwork.
• Contribute to a safe, clean, efficient and productive warehouse environment.

REQUIREMENTS

• Previous experience in a warehouse or distribution centre environment.
• Valid turret truck licence/certification,
• Demonstrated ability to operate warehouse equipment safely.
• Basic knowledge of warehouse procedures and stock handling.
• Ability to read and follow picking, put-away and replenishment instructions.
• Willingness and ability to work shifts according to operational requirements.
• Physically capable of performing the duties associated with the position.
• Commitment to health, safety, housekeeping and company standards.

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Job Description

• Pedros is looking for an experienced Senior Product Development Specialist to lead product development for our international markets across Africa, reporting to the Deputy Head of Product Development (2IC).
• This is a hands-on, specialist role responsible for adapting existing products and developing new products for individual African markets — balancing local taste preferences, ingredient availability and regulatory requirements with the consistency of the Pedros brand experience.
• The role requires regular travel to current and prospective markets across the continent.

Duties and Responsibilities:

International Product Development

• Lead the localisation and adaptation of Pedros' core menu for new and existing African markets, balancing local taste preferences with brand consistency.
• Develop new products and limited-time offers tailored to specific country or regional markets across Africa.
• Conduct in-market research, including local taste testing and consumer feedback sessions, to inform product decisions.
• Assess local ingredient availability and identify substitute ingredients or suppliers where required, without compromising product quality or brand standards.
• Prepare product costings and margin analysis specific to each market's cost base, currency and pricing environment.
• Ensure all products meet local food safety, labelling and regulatory requirements in each market, working with legal and compliance stakeholders as needed.
• Support new market entry by developing launch menus and product rollout plans in partnership with local franchise partners.

Market & Franchise Partner Collaboration

• Act as the Product Development point of contact for international franchise partners and in-market teams across Africa.
• Travel regularly to current and prospective African markets to conduct product trials, supplier visits and launch support.
• Build strong working relationships with in-market operations, marketing and supply chain teams to ensure successful product rollouts.
• Provide training and product knowledge support to franchise partners and in-market teams on new product launches.
• Feed local market insights and trends back into the broader Product Development strategy.

Reporting & Continuous Improvement

• Track and report on international product development projects, timelines, costings and post-launch performance by market.
• Monitor competitor activity, food trends and regulatory changes across African markets to inform future development.
• Recommend improvements to processes for adapting and launching products across multiple international markets.

Requirements:

Essential

• Several years of previous experience in a Product Development role, ideally within food, FMCG, retail or QSR (Quick Service Restaurant) environments.
• Proven experience developing or adapting products for international or multi-country markets, ideally within Africa.
• Strong recipe development and food science fundamentals, with an understanding of costing and margin implications across different markets.
• Willingness and ability to travel regularly and extensively across African markets.
• Excellent cross-cultural communication skills and the ability to work effectively with in-market and franchise partner teams.
• Strong organisational and project management skills, able to manage multiple concurrent projects across different markets and time zones.

Desirable

• Experience within the QSR, restaurant or food franchise industry, particularly in an international or multi-market capacity.
• Existing knowledge of, or working experience in, African food markets and consumer trends.
• Tertiary qualification in Food Science, Culinary Arts, International Business or a related field.
• Additional language skills relevant to African markets.
• Valid passport and ability to secure travel visas for African countries.

Closing Date 01 October 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• The Senior Franchise Administrator is responsible for providing end-to-end administrative and relationship support throughout the franchise application, onboarding and contracting process
• The role acts as a key point of contact for prospective and new Franchisees, ensuring documentation is accurately managed, applications progress efficiently, and queries are coordinated with the relevant internal teams. The successful candidate will require strong administration, communication and business acumen, with the confidence to engage Franchisees on commercial and financial queries
• Manage the administration of new Franchisee applications from initial enquiry through to onboarding
• Review and vet Franchisee application documentation for completeness and accuracy
• Coordinate and participate in initial meetings with prospective Franchisees
• Coordinate the drafting and completion of franchise agreements in conjunction with the Legal team
• Manage the onboarding process for approved Franchisees, including the opening and setup of relevant accounts
• Maintain accurate records and ensure all required franchise documentation is completed and filed
• Act as a central point of contact for prospective and new Franchisees throughout the application and onboarding journey
• Coordinate Franchisee queries with Operations, Legal, Finance and New Business teams
• Respond to general commercial and financial queries relating to franchise performance, investment requirements and expected payback periods
• Track outstanding actions, documentation and approvals to ensure applications progress timeously
• Build professional relationships with Franchisees and provide a high standard of service and communication

REQUIREMENTS: 

• Relevant Diploma or Degree in Business Administration, Finance, Commerce or a related field
• Minimum 5 years' experience in a senior administrative, franchise, banking, financial services or business support role
• Strong administrative and document management skills
• Strong commercial and financial understanding
• Ability to understand and discuss basic business financial concepts, including gross profit and payback periods
• Excellent written and verbal communication skills
• Strong relationship and stakeholder management skills
• High attention to detail and ability to manage multiple applications and priorities simultaneously
• Confident engaging with prospective business owners and senior internal stakeholders
• Proficient in Microsoft Office, particularly Excel, Word and Outlook

Closing Date 30 September 2026

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Job Description

Location: Durban, KwaZulu-Natal

• We are looking for an experienced and commercially minded Head of Employee Relations to lead and strengthen our Group Employee Relations function.
• This is a senior role for an ER leader who can operate beyond reactive case management. You will establish consistent ER standards across the organisation, provide expert guidance on complex and high-risk matters, strengthen the capability of HR and operational leaders, and use data and trends to proactively reduce employee relations risk.
• You will need to combine deep South African labour relations expertise with sound commercial judgement, understanding that the best ER solution must be legally defensible, fair and practical within an operational environment.

Education Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Labour Law or a related field – required.
• Postgraduate qualification in Labour Relations, Labour Law, Human Resources or Business Administration – advantageous.
• Professional HR / Employee Relations certification such as SABPP, CIPD or equivalent – advantageous.

Experience Requirements

• 8–10 years’ progressive Employee Relations / Industrial Relations experience, with at least 3 years in a senior ER, IR or Labour Relations leadership capacity.
• Demonstrated experience managing complex disciplinary, grievance, incapacity, investigation and dismissal matters across a large workforce.
• Strong track record representing employers at the CCMA and/or bargaining councils, including complex arbitration matters.
• Experience operating within a large, multi-site, high-volume environment, ideally within retail, logistics, FMCG, hospitality or a comparable sector.
• Proven experience advising senior executives and operational leaders on sensitive, high-risk and precedent-setting employee relations matters.
• Experience leading and developing ER / HR practitioners and building labour relations capability within line management.
• Demonstrated ability to analyse ER trends and case data, identify root causes and implement preventative interventions.
• Experience supporting restructuring, consultation and organisational change from an Employee Relations perspective.
• Track record of improving ER governance, case quality, turnaround times and consistency across multiple business units.

Closing Date 25 September 2026

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Job Description

Location: Cape Town

• We’re looking for an energetic and organised Recruitment Officer to support high-volume recruitment across Pedro’s stores in Cape Town.
• This is a hands-on recruitment role for someone who enjoys working at pace, engaging with people and making sure our stores have the right talent, at the right time.

What You’ll Do

• Manage end-to-end recruitment for crew and entry-level store positions.
• Support recruitment for supervisory and junior management roles.
• Screen applications and conduct telephonic and in-person interviews.
• Proactively source candidates and build talent pipelines for recurring store vacancies.
• Partner with Store and Operations Managers to understand hiring requirements and priorities.
• Coordinate interviews, hiring days and high-volume recruitment initiatives.
• Manage offers, pre-employment checks and recruitment documentation.
• Maintain accurate candidate and vacancy information on recruitment systems.
• Keep candidates and hiring managers informed throughout the recruitment process.

What You’ll Need

• Matric / Grade 12 – essential.
• A Certificate, Diploma or Degree in Human Resources or a related field is advantageous.
• 1–3 years' recruitment or HR administration experience, ideally within a high-volume or multi-site environment.
• Experience recruiting or screening for entry-level/frontline positions.
• Retail, FMCG, hospitality or another high-turnover environment would be advantageous.
• Experience using an ATS or recruitment database.
• Strong organisation, communication and attention to detail.
• Ability to work under pressure and manage multiple vacancies simultaneously.

Why This Role?

• If you enjoy high-volume recruitment, working closely with operational teams and seeing the direct impact of the people you hire, this is an opportunity to build your recruitment career with one of South Africa’s fastest-growing retail brands.

Closing Date 25 September 2026

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Job Description

• The Recruitment Officer is responsible for delivering effective, high-volume recruitment support across Pedro’s stores in Johannesburg. The role manages the recruitment process for frontline, entry-level, supervisory and junior management positions, ensuring vacancies are filled with suitable candidates within agreed timelines.
• The Recruitment Officer will work closely with Store and Operations Managers to understand workforce requirements, build strong candidate pipelines and deliver a professional recruitment experience while maintaining high standards of accuracy, compliance and candidate engagement.

Duties & Responsibilities

Recruitment & Selection

• Manage the end-to-end recruitment process for crew and entry-level store positions.
• Support recruitment for supervisory and junior management positions.
• Review and screen applications against defined job requirements.
• Conduct telephonic and face-to-face interviews and assessments where required.
• Shortlist suitable candidates and provide relevant candidate information to hiring managers.
• Coordinate the recruitment process from initial screening through to appointment.

High-Volume Recruitment

• Manage multiple vacancies across Johannesburg stores within agreed recruitment timelines.
• Proactively source candidates through relevant recruitment channels and platforms.
• Build and maintain talent pipelines for recurring and high-volume vacancies.
• Support recruitment drives, hiring days and other volume recruitment initiatives.
• Monitor recruitment progress and identify opportunities to improve turnaround times.
• Maintain an active pipeline of suitable candidates to support ongoing operational hiring requirements.

Stakeholder Management

• Partner with Store and Operations Managers to understand workforce requirements and recruitment priorities.
• Provide regular updates on vacancy progress, candidate pipelines and recruitment challenges.
• Coordinate interviews and ensure hiring managers receive relevant candidate information.
• Build strong working relationships with operational stakeholders to support effective recruitment delivery.
• Provide guidance to hiring managers on recruitment processes and requirements where necessary.

Candidate Management

• Provide candidates with clear, professional and timely communication throughout the recruitment process.
• Coordinate interviews, assessments and other selection activities.
• Manage candidate offers and ensure all required documentation is completed accurately.
• Coordinate pre-employment checks and verification processes.
• Maintain a positive and professional candidate experience throughout the recruitment journey.

Recruitment Administration & Systems

• Maintain accurate candidate, vacancy and recruitment information on the relevant ATS/recruitment systems.
• Ensure recruitment documentation is complete, accurate and appropriately filed.
• Track vacancies and recruitment activity to ensure positions progress within agreed timelines.
• Prepare recruitment reports and provide relevant recruitment updates to management.
• Ensure recruitment processes are conducted in accordance with company policies, procedures and applicable requirements.
• Maintain accurate recruitment records and ensure data integrity across recruitment systems.

Requirements

• Matric / Grade 12 – essential.
• Certificate, Diploma or Degree in Human Resources, Recruitment or a related field would be advantageous.
• 1–3 years' experience in recruitment or HR administration.
• Experience within a high-volume recruitment or multi-site environment would be advantageous.
• Experience recruiting or screening candidates for entry-level, frontline or operational positions.
• Experience within retail, FMCG, hospitality, QSR or another high-turnover environment would be advantageous.
• Experience using an Applicant Tracking System (ATS) or recruitment database.
• Proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Strong organisational and administrative skills.
• Excellent attention to detail and data accuracy.
• Ability to manage multiple vacancies and competing priorities.
• Ability to work effectively under pressure and meet tight deadlines.
• Professional, proactive and solutions-oriented approach.
• Strong interpersonal skills with the ability to engage confidently with candidates and operational stakeholders.

Closing Date 02 October 2026

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Job Description

• We are currently recruiting for our high-performing and busy Wack's store in Stanger. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Closing Date 30 September 2026

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Job Description

• As a Project Manager, you will be responsible for the planning, coordinating, overseeing and managing of projects from conception to completion within time, budget, and the highest quality. This will entail both new stores and revamps within the group’s portfolio.

Duties & Responsibilities:

• Assist Development team with all tasks required in the build of new stores, or the revamp & remodel of existing stores.
• Liaise with Landlords, Franchise Partners, and Operations during store builds.
• Plan and setup new store build from Preoccupation Beneficial until final completion
• Determine the scope of works for revamp stores.
• Programme and scheduling of work by contractors, suppliers, and internal distribution to ensure timeous completion.
• Ensure store is built as per plan and specification.
• Tender out the project to approved suppliers.
• Ensure budgets and feasibility are done and signed off.
• Engage with new suppliers/contractors where required.
• Ensure build work / workmanship is of acceptable quality.
• Add creative ideas to the design, look and feel of stores to keep them up to date with latest contemporary trends.
• Ensure all compliance certificates are received.
• Follow up and ensure all snags are completed timeously.

Requirements :

• Degree or Diploma in Project Management, Building and/or quantity surveying.
• 4 years Project Management experience in Construction
• Experience in QSR and Retail projects preferred.
• Expert Email, Word, PowerPoint, Excel skills
• Impeccable attention to detail

Closing Date 21 September 2026