IoT Solutions Engineer • Telematics at Teltonika

IN THIS ROLE YOU WILL:

• Guide employees and customers on how to use Teltonika Telematics devices and solutions (consult, provide trainings)
• Solve technical issues and ensure prevention
• Constantly supervise and prepare the devices technical documentation
• Assess customer needs in the local region, in topics such as, but not limited to, new features, raise proposals for implementation and supervise implementation process
• Participate in direct communication with clients to answer technical questions (conference calls, visits to clients)
• Perform quality assurance tasks before providing solution to customer
• Coordinate queries with R&D, Production, QA and Supply management.
• Train internal Sales Managers & Clients on internal configuration systems and devices.

WE BELIEVE THAT YOU:

• Are fluent in English (both spoken and written) as it will be your primary working language
• Understand basics of telecommunication systems and IOT technologies: 2G, 3G, 4G, Bluetooth, ability to explain GNSS technology fundamentals
• Can analyse and solve complex technical problems
• Have excellent communication skills
• Are a self-starter that is solution orientated and will find was to gather information to solve complex tasks
• Have knowledge of software, operating systems, server operation and programming languages (C, C++, C#, Java, Python)
• Have experience working with IoT solutions (1-Wire, RS-232/RS-485, Modbus, MQTT, TLS)

IDEALLY, YOU’LL ALSO HAVE:

• Experience working on secure Cloud-based systems (AWS, Azure)
• Worked as IT support
• Worked in IT Asset Administration
• Direct technical experience working with Telematics solutions for at least 1 year
• Capability to prepare technical documentation