IOT Support Technician at Bidvest Prestige

Tasks:

• Assist with basic first line support for all IT related calls logged (Desktops, laptops, printers, network) within prescribed times
• First line applications troubleshooting
• Daily backup/restore monitoring
• Daily application report checks, reporting issues to relevant teams
• Assist with new project onboarding
• Assist team members with application configurations, setup and installation at client sites
• Attend meetings regarding new project requirements and reporting back to management
• Suggest system/operation improvements on business applications
• Attend client meeting relating to business application

Qualifications:

• Higher Education & Training
• IT Diploma or relevant IT qualification preferred.
• Professional Registration/Trade: N/A
• School Grade: Grade 12
• Licenses: Valid SA Driver’s License
• Experience: 2 or more years in a Windows 10 desktop environment
• Technical/Core Training: IT Training (General MS etc.)
• Working knowledge of MS-Office Products
• Health & Safety Training