IRefer Team Manager at MiWay Insurance Limited

What will you do?

• MiWay attributes its success to the quality of its management team in developing a world-class organization.
• To continue operating at our high standards, we’re seeking an Internal Account Team Leader in our iRefer department.
• As the Internal Account Team Leader, you will manage relationships with all internal partners across Sales, Client Services, Claims and lead generation partners. You will also be expected to drive and manage lead generation and report across all internal departments. 
• Our ideal candidate will have a passion for helping others and delivering exceptional service to our internal stakeholders.

Minimum Experience

• Minimum 3 years’ experience in financial services
• Minimum 3 years’ experience working with various business partners
• Minimum 3 years’ experience in a sales environment 

Minimum Qualification

• Grade 12/Standard 10/NQF4

Responsibilities

• Identify and initiate contact with new key stakeholders across the business at various levels.
• Manage and implement reporting of referrals and sales per department
• Manage inquiries and requests from various internal stakeholders  Report and manage incentive payments on successful referrals

Objectives for the role

• Prospecting to identify high-impact solutions to drive iRefer referrals.
• Be the main point of contact in all matters relating to iRefer
• Build and strengthen internal relationships to achieve referrals  Drive incentive initiatives in specific departments according to budget and sales targets
• Monitor sales and work with internal stakeholders to develop strategic plans to ensure KPIs are being met
• Develop a thorough understanding of the departments business to identify opportunities for growth