Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades.
Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
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The Application Delivery Director is accountable for the mission critical applications used by Tiger Brands and includes ERP (Financials, Manufacturing, Supply Chain, HCM and CRM pillars), Business Intelligence / Analytics / Data Warehouse, B2B EDI system and other applications.
This Director is responsible for the long term strategy of these applications (including upgrades as needed), execution of the committed portfolio of IT projects through functional and technical design, configuration, development, testing and implementation.
The Director is responsible for deploying new applications and solutions that have been prioritised by the business.
The Director is also responsible for daily application support activities ensuring that the organisation can effectively use the pool of applications to deliver on strategic and operational targets.
Lead, plan, direct and control all activities related to functional analysts and developers competencies; resource management; change and release management, quality and test management.
Ensures a formal set of application development methodologies, principles, standards and processes are in place and adhered to with a focus on more agile ways of working.
RESPONSIBILITIES
Support CIO by delivering the committed portfolio of IT projects on time, to scope and within budget and within agreed constraints
Support the organisation by ensuring that all relevant applications are available per SLA
Accountable for the long term roadmap of each application including staying abreast of technology changes in the applications landscape (cloud, IOT, digitalisation, AI) including owning all application updates year on year
Ensure a long term strategy of the ERP applications is maintained and agreed to by the CIO and IT Directors
Lead a team of functional analysts, developers and reporting specialists to support Tiger Brands’ ERP, HCM, BI, CRM and other application needs
Ensure application development methodologies, principles, standards and processes are defined and ensure compliance across IT portfolio with a future focus on agile methods of work
Create a culture of high performance, continuous optimisation and cost effectiveness and manage team performance
Serve as the Centre of Excellence for applications under the control of the Applications team providing expertise on application functionality, roadmaps (understanding vendor future plans)
Support CIO and Enterprise Architecture Director in critical review of Application Roadmaps (created by Enterprise Architecture Director)
Quorum member of Architecture Review Board that approves / rejects solution designs
Serve as point of escalation for Program Manager, assist in mitigating delays and removing obstacles that are delaying projects
Establish, communicate, manage and enforce appropriate change and release management, test and quality mechanisms
In conjunction with Portfolio Management Director pro-actively plan future IT resource requirements with third-party suppliers for both projects and application support
Review business cases (business and IT) to assess all application impacts
Own all business cases and RFI/RFP/RFQ related to any applications related work
Work closely with the Project Delivery Director to deliver projects on time, scope and budget
Work closely with the Service Delivery Director to support applications to meet business objectives
Work closely with the IT Business Engagement & Architecture Director and architecture team
Manage large scale application configurations and development, as well as large scale projects
Manage development teams by providing guidance and leadership where necessary
Manage and grow talent
Business stakeholder management
Plan and estimate new projects based on approved prioritised projects and new solutions
QUALIFICATIONS
8+ years in leading large teams (with proven results)
8+ years of application development and management experience
8+ years in managing suppliers and large contracts
Experience in Architecture and testing and test management an advantage
Experience in Project Management an advantage
Experience in working in a Delivery Centre environment an advantage
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