IT Business Analyst at FNB South Africa

Job Description

• To translate business problems and deliver business value by effectively eliciting, analysing, documenting and verifying business opportunities, problems and requirements in order to implement appropriate solutions which will meet the business objectives
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders like technology, business, project managers and testing analysts in the process of creating and recommending business solutions.
• Ensure alignment to relevant processes and compliance to legislative and audit requirements.
• Assess, analyse and optimise end-to end business processes that are signed off by the business by documenting business process requirements through research, interviews or facilitation sessions.
• Assess current business processes, procedures and business rules in conjunction with business partners, designing new and mapping existing business processes.
• Compile business requirements documentation together with the business sponsor and manage the process of compiling business and functional and non-functional requirements.
• Appropriate milestone management and logging of documents and following the appropriate SDLC.
• Understand and assist in creating the best and most suitable solution design solution that meet the user requirement.
• Oversee the compilation of test scripts, compiled through testing and audit the test results.
• Provide test cases and scenarios for implemented systems, test projects and system changes in the various environments and assess current business rules, processes and procedures.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.