IT Business Analyst (Inbound) - Westville at RCL Foods

Job Description    
At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!

RCL FOODS is currently on the hunt to acquire an IT Business Analyst (Inbound). The Business Analyst will be joining the Group Services Division. The role will be based in Westville and report into the Applications Manager.

The Business Analyst will be required to play a “Start to Finish Role” in Identifying and Providing efficient and Sustainable Solutions for RCL FOODS. Their areas of responsibilities and experience will require the analyst to deliver in the areas of:

• Materials Management
• Inventory Management
• Sourcing
• Production Planning

The Business Analyst is expected to deliver configuration changes or developments (3rd party) with the business while still adhering to the IT framework across all the application areas.

Minimum Requirements    

• Degree in Information Technology is required.
• Minimum of 3 to 5 years of Operational and ERP experience within the business function or information technology environment.
• ERP Applications skillset with specific reference to Materials Management, Inventory Management and Production Planning.
• Has led in projects in the above-mentioned areas, would be advantageous.
• SAP Certification would be advantageous.
• Exposure Best of Breed Systems would be advantageous.
• Valid Code E drivers.

Duties & Responsibilities 

The Business Analyst is needed to:

• Work with the business to identify opportunities for improvement in business operations, processes and systems.
• Engage with Business during projects to establish, understand and document detailed Business requirements.
• The Business Analyst is involved in the design or modification of business systems or IT systems – assist in determining the project scope and agree a scope definition document as well as functional & technical specification document and ensure that full sign off is achieved prior to implementation.
• The Business Analyst adapts with new technology and identifies opportunities for growth or process improvement.

Maintain a high-quality standard in IT delivery:

• The Business Analyst documents the functional specification and verifies technical design of the system in conjunction with a developer or system specialist.
• Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
• Participates in the design or modification of business systems or IT systems – assist in determining the project scope.
• Ensures that all tests are conducted and documented according to the standards agreed in agreed ways of working.
• Managing issues professionally and escalating where appropriate.
• Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
• Manage Help desk activities including the tracking of change requests and ensuring their timely resolution.
• Responsible for documenting the testing required, the results verification and acquiring the relevant release sign-off.
• Ensures continuing operational quality by documenting bug fixes and enhancements.

Sustain and Improve operation effectiveness:

• By understanding the business process needs, the business analyst can review external developments & trends which can be turned into new opportunities for the business. Taking advantage of new technologies or best of breed solutions.
• Understands/defines and supplies solutions to mitigate process or system-based gaps.
• Opportunities for submission to the Application Manager.
• Implements business enhancements as per business project’s function.
• Assist in improving and streamlining business processes and preparing business process documentation.
• Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.

As the Business Analyst, the job holder is expected to:

• Plan and co-ordinate within the project team for delivery of targets/projects.
• Develop and implement solutions in the ERP or Best of breed system.
• Cross Skill team Members (where appropriate).
• Engage with Key stakeholders to develop and grow our partnering within the function