IT Infrastructure Manager at Ntice Sourcing Solutions

Job Description

• Our Client, an integrated producer, packer, and marketer within the Food Production industry based in the Citrusdal Valley, Western Cape, has an opportunity for a dynamic individual as IT Infrastructure Manager, to join their passionate, agile and efficient cross-functional team with high regard to leadership, empowerment and trust.

Duties and Responsibilities:

This position fills the role as leader and driver of disciplines beneath with regards to: 1. Strategy, 2. Action Plan, 3. Procedures and Protocols, 4. Evaluation and Dashboard Reporting, 5. Cost Management, 6. Business Intelligence, and 7. Company Culture to pursue international best practice on all operational units.

• Managed the IT operations budget for all hardware, software, and IT staffing requirements.
• Manage and support the entire IT enterprise, including head office, remote production offices, packhouse, and remote sales offices.
• Define, create, and manage an IT help-desk ticketing program
• Implement and manage all IT processes and procedures
• Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.
• Manage and establish priorities for maintenance, design, development, and analysis of entire infrastructure systems inclusive of databases, LANs, WANs, internet, security and wireless implementations.
• Direct and administer conditional network analysts plus technicians to provide leadership and direction.
• Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure.
• Perform feasibility studies for different upgrade projects, conversions and improvements.

Minimum Requirements:

Education and Experience:

• Applicable Information Technology qualification, with continuous learning attitude
• 5 years extensive experience required in service provider networks with experience managing teams.
• Complex deployment projects within budget and on specific timelines.
• 2 years successful leadership of an infrastructure team.
• Excellent knowledge of current protocols and standards, including Microsoft 365, Microsoft Intune, Azure, AWS, Active Directory, Group Policies, Core Switching/Routing, SSL/IPsec, SAN, Virtualization, Business Continuity, Disaster Recovery, Systems Audit, Cyber Security Management.
• Strong interpersonal, leadership and communication skills, with emphasis on EQ and influence
• Willingness and ability to work and prosper within a team environment
• Self-motivated, driven, resilient and humble