IT Manager at Hire Resolve

Job Description

• A South African private commercial radio station based in Cape Town is seeking a proactive, experienced, and dedicated IT Manager to oversee all non-studio technological operations at their station.

Responsibilities:

• Prioritize support for Zeta, Studio systems, and then the Office Network.
• Provide fast, responsive support for any queries relating to the G Selector and Newsroom networks.
• Consider the pressures of a live studio environment and the importance of attending to any matter relating to On Air while limiting downtime.
• Attend to the technical requirements or requests of Management and staff in an expedient manner.
• Maintain servers, both physical and virtual.
• Maintain Hardware (including UPS).
• Maintain printers (via Outsource Digital).
• Manage the telephone system (including Paul Switch UP for PABX and Phone System).
• Maintain PC Networks (wireless).
• Manage the Firewall (RJ45).
• Oversee connectivity including: Seacom (Fibre), Telkom (ADSL), Sentech (STL / Broadcast), and RJ45 (Microwave Link, Firewall and Email).
• Ensure security of data, network and backups.
• Implement failsafe, contingencies and redundancies.
• Maintain Disaster Recovery.
• Audit systems and identify problem areas.
• Manage software licensing (e.g., AV, Office, KLZ, etc.).
• Manage Office (emails).
• Set annual budget.
• Prepare a Monthly technical expenses report.
• Manage/Oversee the following security and physical systems:
• Access control
• Cameras
• Panic Button

Minimum Requirements:

• A relevant certificate or degree in Information Technology, Computer Science, or a related field.
• At least 5 years' experience in a similar IT management or senior support role, preferably within a fast-paced environment.