IT Manager (JHB Onsite) (26385) at Datafin Recruitment

ENVIRONMENT:

• A highly experienced & forward-thinking IT Manager is sought by a leading provider of Industrial Consumables to oversee and manage all aspects of Information Technology within the trading entity.
• You will be responsible for ensuring the smooth operation of IT systems, implementing technology and Cybersecurity solutions to support business objectives while managing IT projects and vendors.
• The ideal candidate will require Matric/Grade 12, a Bachelor’s Degree/Diploma in Computer Science, IT, or related field; have 5+ years’ work experience in IT Management roles, preferably in the Trading or Financial Services industry & managing enterprise systems such as ERP, WMS, CRM, and trading platforms.
• The successful incumbent will demonstrate strong technical expertise & management skills with a strategic mindset to drive innovation and efficiency in IT operations.

DUTIES:

IT Infrastructure Management and End User Support –

• Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and Telecommunications systems.
• Ensure the security, reliability, and scalability of IT infrastructure to support business operations and compliance requirements.
• Manage relationships with third-party vendors and service providers to ensure the effective delivery of IT services and support and end users’ support.
• Manage team/vendor to manage end users.

Systems Administration –

• Manage and administer enterprise systems, including ERP, WMS, CRM, and trading platforms, to optimize performance and functionality.
• Implement best practices for system monitoring, maintenance, and troubleshooting to minimize downtime and enhance user experience.
• Develop and maintain Disaster Recovery and Business Continuity Plans to mitigate risks and ensure operational resilience.

IT Security and Compliance –

• Develop and enforce IT security policies, procedures, and controls to protect sensitive data and mitigate Cybersecurity risks.
• Adopt IT security controls mandated by the Divisional office within agreed timeframes.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with regulatory requirements and industry standards.
• Timeously remediate findings from internal and external IT audits.
• Ensure that adequate documentation is maintained for relevant processes and for any changes to these processes.
• Provide training and awareness programs to educate employees on Cybersecurity best practices and ensure a culture of security awareness.

Strategic Planning and Leadership –

• Collaborate with senior management to develop IT strategies and roadmaps aligned with business objectives and growth plans.
• Identify opportunities to leverage technology for competitive advantage, innovation, and operational efficiency.
• Lead and mentor a team of IT professionals, providing guidance, coaching, and professional development opportunities to support their growth and performance.

Project Management –

• Lead IT projects from initiation to completion, including requirements gathering, planning, execution, and post-implementation review.
• Manage project budgets, timelines, and resources effectively to deliver projects on schedule and within budget.
• Communicate project status, risks, and issues to stakeholders and escalate as needed to ensure project success.

Vendor Management –

• Manage vendors to ensure optimal return on investment with efficient and cost-effective service delivery.
• Monitor vendor pricing to ensure in line with or below market prices.
• Ensure that vendors comply with contractual obligations and address instances of non-compliance without delay.

Risk Management -

• Continuously assess risks to the IT environment and implement remediation activities without delay to mitigate such risks.
• Keep management informed of risks and the implementation of related remediation activities.

Staff Management & Development -

• Assign tasks, set priorities and oversee daily activities of staff.
• Ensure that staff have the necessary tools and resources to perform their tasks effectively.
• Invest in the professional development of staff.

REQUIREMENTS:

Qualifications –

• Matric / Grade 12.
• Bachelor’s Degree/Diploma in Computer Science, Information Technology, or related field; Degree preferred.

Experience/Skills -

• 5+ Years of experience in IT Management roles, preferably in the Trading or Financial Services industry.
• Strong technical expertise in IT Infrastructure, Systems Administration, and Cybersecurity.
• Experience managing enterprise systems such as ERP, WMS, CRM, and trading platforms.
• Proven track record of leading IT projects and delivering results on time and within budget.

Advantageous –

• Relevant Certifications (e.g., CISSP, PMP, ITIL) are a plus.

ATTRIBUTES:

• Driven, motivated and hands-on approach.
• Diligent, efficient and focussed on accountability.
• Proactive on tasks and prospective issues.
• Good communication skills.
• Works well under pressure.
• Attention to detail.
• Excellent management, communication and interpersonal skills.