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The World Food Programme is a leader in the global movement to achieve Zero Hunger. In 80 countries, our innovative hunger solutions are benefiting some 80 million people. In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help...
JOB PURPOSE
KEY ACCOUNTABILITIES (not all-inclusive)
Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure they are running effectively and enable easy and efficient use.
Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.
Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.
Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.
Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.
With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology.
Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised.
Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
STANDARD MINIMUM QUALIFICATIONS
CONTRACTUAL INFORMATION
DEADLINE FOR APPLICATIONS
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