BCE Foodservice Equipment (Pty) is a leading supplier of kitchen utensils, industrial cookware and commercial kitchen appliances to the foodservice industry in Africa.
BCE Foodservice Equipment was founded in 1987 and established a reputation for exceptional service and superior quality products. BCE has built on its reputation as Southern Africa’s lead...
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Responsible for the management of the company’s information management technology.
Maintenance of all information technology equipment.
Initiates, coordinates, and enforces IT systems, policies, and procedures.
Analyse business requirements by partnering with key stakeholders across the organisation to develop solutions for IT needs.
Recommends appropriate information technology strategies, policies, and procedures based on the identified IT needs.
Diagnose and resolve software issues on a range of software applications i.e., Windows OS, Microsoft 365, SAP Business One, MS SQL, etc.
Verifies application results by conducting system audits of technologies implemented.
Assess vendors and develop test strategies along with new applications.
Troubleshoot hardware and software issues related to IT.
Perform preventative maintenance.
End user support.
Maintains staff by recruiting, selecting, orienting, and training employees.
Coaches, counsels, and disciplines employees.
Maintains a safe and secure work environment.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Implementing security of the network, data and its storage and communication systems
Managing IT Projects
Other duties as assigned.
Experience and Skills
Power BI
ERP Experience
5 -15 years’ Experience managing IT projects
SAP
Networking and Wi-Fi
VPN Technologies
VoIP Telephone Systems
Remote Support Tools, Printers/MFC, Handheld Devices/Mobile Devices, Asset Management Tools, Server Management Administration, Microsoft Exchange Server, LAN- Local Area Network, WAN- Wide Area Network, Wpan- Wireless Personal Area Network
Direct work experience in a similar capacity in the same or similar industries.
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
Warehouse management System experience (WMS)
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Firm grasp on IT infrastructure and operations best practices
Experience managing support ticket queues and ability to priorities
Excellent knowledge of networking protocols and components
Knowledge of hardware, such as cabling (fibre and wire), wireless products and desktop systems
Education
Grade 12 (Matric Certificate)
Degree in Computer Science, IT, or relevant field
Computer literate (Microsoft Office Package)
Ability to identify and resolve issues regarding IT in a manner that is timely
Ability to respond swiftly to work demands
strong critical thinking and decision-making skills
Firm grasp on IT infrastructure and operations best practices