IT Support Technician at Intercare Group South Africa

CRITICAL OUTPUTS:

• To set up equipment and software for employee use.
• Install and perform repairs to hardware, software or peripheral equipment, following design or installation specifications.
• To design, configure and test computer hardware, networking software and operating system software.
• To set up, install and test new units prior to handover and monitoring functionality.
• To diagnose, troubleshoot and resolve hardware, software related problems and replace defective components when necessary.
• To receive and prioritize user log calls/requests.
• Management of Backups, AntiVirus and configuration cata
• To trouble shoot less complex problems with remote and local users online/telephonically.
• To visit user branches to analyze, diagnose and resolve application and operating system related problems.
• To plan, coordinate and implement network security measures to protect data, software and hardware.
• To operate master consoles to monitor the performance of computer systems and networks.

REQUIREMENTS:

• Minimum Grade 12
• IT related qualification highly advantageous 
• At least 3 years experience as an IT Support Technician & IT Infrastructure.
• Willingness to travel to different localities with own transport.