Microsoft Enterprise Engineer (L3) - Cape Town at Status Staffing

We are recruiting on behalf of our client for an experienced Microsoft Enterprise Engineer (L3) to join their team in a hybrid role, with offices in Cape Town and the Eastern Cape. The ideal candidate will have 8–10 years of IT infrastructure support experience, strong hands-on expertise in Windows Server, Microsoft 365 and Azure, and a proven track record in project deployments and mentoring L1/L2 engineers. Relevant Microsoft certifications, ITIL Foundation, and a solid understanding of both on-premises and cloud environments are essential. If you are a technically strong professional ready to take ownership of enterprise infrastructure and deliver high-quality IT solutions, we would love to hear from you.
REQUIREMENTS:

• English fluency: Comfortable fluency in English.
• IT Infrastructure Experience: Minimum of 8–10 years’ experience providing IT infrastructure support and leading project deployments.
• Windows Server Experience: Minimum of 5 years’ hands-on experience with on-premises Windows Server infrastructure, in addition to cloud environments.
• Microsoft 365 Experience: Minimum of 5 years’ hands-on experience with Microsoft 365.
• Microsoft Azure Experience: Minimum of 5 years’ hands-on experience with Microsoft Azure.
• Leadership Experience: Demonstrated experience mentoring and/or leading L1/L2 engineers.
• Education: Matric certificate (Grade 12), with Higher or Standard Grade.
• ITIL Certification: ITIL Foundation Certification.

REQUIRED CERTIFICATIONS:
Minimum Required:

• AZ-104: Microsoft Certified Azure Administrator Associate.
• MS-102: Microsoft 365 Administrator.
• MD-102: Endpoint Administrator Associate.
• SC-300: Identity and Access Administrator Associate.

Highly Desirable:

• AZ-305: Azure Solutions Architect Expert.
• SC-100: Cybersecurity Architect Expert.
• AZ-700: Azure Network Engineer Associate.
• MS-700: Managing Microsoft Teams.
• AZ-800 / AZ-801: Windows Server Hybrid Administrator.

Advantageous Certifications:
The following certifications are not mandatory but will be considered advantageous:

• MCSE: Server Infrastructure / Cloud Platform and Infrastructure.
• MCSA: Windows Server.
• MCSE: Messaging (Exchange Server).
• MCITP: Enterprise Administrator / Server Administrator.
• MCTS: Windows Server / Exchange Server specializations.
• MCSA / MCSE: Windows Server 2003 or earlier.
• MCP: Microsoft Certified Professional.
• Other legacy Microsoft certifications.

DUTIES:

• Perform complex troubleshooting and root-cause analysis across on-premises, hybrid, and cloud environments.
• Lead solution architecture and technical design for client projects.
• Manage and lead project implementations, infrastructure deployments, and migrations.
• Provide senior-level technical guidance and support to L1 and L2 engineers.
• Mentor, coach, and upskill junior engineers in troubleshooting methodologies, technical best practices, and industry standards.
• Conduct technical peer reviews of solution designs and change implementations.
• Develop, maintain, and improve technical documentation, knowledge base articles, internal standards, and best practices.
• Lead internal technical workshops, knowledge-sharing sessions, and technical training initiatives.
• Provide certification guidance and mentoring to support ongoing technical development.
• Conduct solution design reviews for new client projects and proposed technical implementations.
• Participate in customer technical strategy sessions and roadmap discussions.
• Provide pre-sales technical assistance, solution scoping, and technical input for client requirements.
• Ensure technical governance and promote the adoption of Microsoft best practices across client environments.
• Manage customer technical escalations, taking ownership from initial investigation through to resolution.
• Identify opportunities to improve infrastructure performance, service delivery, and operational efficiency.