IT Support Technician (Junior) - Polokwane at Hollywoodbets

You Bring

•  N+ Experience

A Bonus To Have:

•   A+ Experience
•  MCSE or equivalent MCITP 2008/MCSA2012 qualification
•  CCNA (certified and up to date)
•  2+ years’ experience in a similar position supporting 400+ users
• 1+ years’ experience with VMware

What You’ll Do For The Brand:

• Administration of the Windows/Linux network, including all terminals and desktops.
• Provide 1st  and 2nd line support for remote sites within the Hollywood Group and external to the group as required.
• Timely installation of patches, updates, and service packs where required.
• Troubleshooting of telecommunications, including ISDN lines, Diginet / DSL lines, analogue phone lines, fibre lines and wireless backup mediums.
• Installation of network and standalone printers and maintenance.
• Expert knowledge of network cabling systems and functionality.
• Troubleshooting a variety of systems including but not limited to CCTV installations, RDS, IIS, network printers, AD user administration, VoIP systems, DSTV, AMPS and speakers, data connections ranging from 3G to Diginet and fibre, various USB scanners, FAX machines, desktop PC’s, laptops and OMR readers.
• Assist where required with Microsoft SAM audit.
• Proven experience with LAN support.
• Experience administering enterprise IP networks in mission-critical, 24x7 production environments.
• Able to conduct research into networking issues and products as required.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Antivirus deployments and patching / updating.
• Ability to learn, install and maintain VIP Payroll and Pastel Evolution.
• Troubleshooting of VPN connections using Fortinet solutions.
• Excellent hardware troubleshooting experience.
• Additional duties as required.
• Demonstrates exceptional attention to detail.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.