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In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, process...
MAIN PURPOSE OF THE ROLE
The BI Support Specialist is part of the Africa Regional BI Team, responsible for the operational support of the Africa BI Solutions and ensure timely deliveries and stable operations for our critical business intelligence solutions.
Tertiary Qualification(s)
Matric, with some post matric IT related certification.
University Degree/College Diploma in the field of computer science or Business Intelligence will be huge advantage
Computer Skills Required:
Basic SQL knowledge
Basic Power BI knowledge
Basic Azure Cloud knowledge
Knowledge of Windows operating system
MS Office Tools (Excel, Word, Visio)
Job-related Requirements
Minimum of 2 years’ experience in an IT Operational/Support role.
Ability to perform routine preventive maintenance on various BI related systems
Electives
MS BI Suite (SSRS, Power BI) - MS SQL DBA knowledge
Experience working in the MS AZURE Cloud environment
AZURE DevOps Experience - Good written and oral communication, with the ability to present ideas in a user-friendly language.
Well organized, with a disposition to be accurate and pay attention to detail.
Self-motivated, with the urge to understand how underlying systems work and fit together.
Ability to work under pressure without constant supervision.
Analytical and problem solving skills with the ability for systematic and rational analysis to identify the root cause of problems
People skills: able to work within an international environment, serviceminded and team-oriented
DUTIES & RESPONSIBILITIES
Support BI Users using the BI Platform
Monitor daily load processes - Incident analysis, communication, and resolution
Transfer knowledge actively to the other team members as well as the Operations & Support team
Participate as a member of the wider Global BI Operations and Support Team
Perform monthly after-hours systems checks after security patching, as well periodic early morning loads tests (as per Operation team schedule)
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