IT Technician at Essential Health Pharmacy Group

About Job

Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position will be based at our office in Brackenfell.

Duties and Responsibilities

• End user support
• Monitoring of software solutions
• Troubleshooting of software issues and end-user problems
• Software integration and associated infrastructure support
• On site network support
• Install and implement of all IT equipment: Computers, laptops, laying of network cables, install of IP Phones, installation and configure of IP-CCTV camera’s
• Ensure the alignment of technology and business objectives.
• Keep abreast of latest technology and process improvements with focus on continuous improvement
• Ensure efficient and cost effective BAU support is delivered to the customer in line with the business objectives.
• Engage frequently with the pharmacies to maintain awareness of expectations and service delivery experiences
• Ad hoc responsibilities as required to support the operational requirements of the pharmacies and central office
• Travelling between pharmacies from time-to-time

Qualifications and Experience:

• Completed IT related National Diploma (Required)
• IT Degree (Desirable)
• ITIL V3 Certified (Desirable)
• 1-2 years in a similar role (Desirable)
• Linux (Desirable)
• Knowledge of Unisolve Pharmacy program (Desirable)

Competencies:

• Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
• Client centricity and Collaboration
• Delivering Results and Meeting Customer Expectations
• Relating and Networking | Team Work
• Stress Tolerance
• Analytical Ability
• Planning and Organising | Problem Solving  

Kindly note only applicants who meet the minimum requirements and that are short-listed will be contacted. ​We are committed to the principles of Employment Equity. If you have not been contacted within 2 (two) weeks, please accept that your application has been unsuccessful.