Job Opportunities at Essential Health Pharmacy Group

About Job

Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position will be based at our office in Brackenfell.

Duties and Responsibilities

• End user support
• Monitoring of software solutions
• Troubleshooting of software issues and end-user problems
• Software integration and associated infrastructure support
• On site network support
• Install and implement of all IT equipment: Computers, laptops, laying of network cables, install of IP Phones, installation and configure of IP-CCTV camera’s
• Ensure the alignment of technology and business objectives.
• Keep abreast of latest technology and process improvements with focus on continuous improvement
• Ensure efficient and cost effective BAU support is delivered to the customer in line with the business objectives.
• Engage frequently with the pharmacies to maintain awareness of expectations and service delivery experiences
• Ad hoc responsibilities as required to support the operational requirements of the pharmacies and central office
• Travelling between pharmacies from time-to-time

Qualifications and Experience:

• Completed IT related National Diploma (Required)
• IT Degree (Desirable)
• ITIL V3 Certified (Desirable)
• 1-2 years in a similar role (Desirable)
• Linux (Desirable)
• Knowledge of Unisolve Pharmacy program (Desirable)

Competencies:

• Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
• Client centricity and Collaboration
• Delivering Results and Meeting Customer Expectations
• Relating and Networking | Team Work
• Stress Tolerance
• Analytical Ability
• Planning and Organising | Problem Solving  

Kindly note only applicants who meet the minimum requirements and that are short-listed will be contacted. ​We are committed to the principles of Employment Equity. If you have not been contacted within 2 (two) weeks, please accept that your application has been unsuccessful.

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JOB DESCRIPTION

Overview

• The main purpose of this position is to always be available to assist customers. Offer a high standard of service to customers on the shop floor and at the till points by monitoring the stock levels on the shop floor, and by following up on availability of stock on the shop floor.

Purpose and Objectives

• To always be visible, friendly and knowledgeable so as to achieve high levels of customer satisfaction
• To have a positive effect on sales by displaying good customer service interaction and following customer guidelines
• By following stock management processes, monitor and improve stock availability
• Maintain a high store standard by daily housekeeping and merchandising principles
• Maintain high levels of accuracy when dealing with cash as well as to prevent shrinkage and loss
• Always be vigilant and honest in daily activities 

Requirements

Experience and Education:

• Completion of Grade 12 with a minimum of 50% in Mathematics (or 60% in Mathematical Literacy) and 50% in English

Job related knowledge, abilities and skills:

• Communication | Customer service orientated
• Teamwork
• Integrity
• Accuracy and attention to detail
• Numeracy
• Literacy
• Basic Computer Literacy

Competencies required:

• Rule Orientation | Adhering to principles and values
• Communication | Customer | Service Orientation, Collaboration and Networking with others
• Action | Results Orientation
• Please forward your CV to Nancy Slater at [email protected]

We regret that not all applicants will be interviewed.

Should you not hear from us within two weeks please consider your application unsuccessful. We are committed to the principles of Employment Equity.

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Job Objectives

• Provide a high standard of pharmaceutical service and care to customers
• Provision of advice and pharmacy-initiated therapy
• Scheduled substance and dispensary stock control
• Efficient dispensary administration
• Accurate and safe dispensing of medication
• Ad hoc responsibilities as required to support the operational requirements of the pharmacy

Qualifications and Experience:

• B Pharm
• Internship
• Community Service

Skills, Abilities and Job Related Knowledge:

• SAPC and relevant legal knowledge
• Customer service orientated
• Effective patient care
• Professional counselling
• Integrity
• Ethical working practice and compliance
• Accuracy and attention to detail
• Sound numerical skills
• Team Player
• Bilingual  

Competencies:

• Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
• Client centricity and Collaboration
• Delivering Results and Meeting Customer Expectations
• Relating and Networking | Team Work
• Stress Tolerance
• Analytical Ability
• Planning and Organising | Problem Solving  

Kindly note only applicants who meet the minimum requirements and that are short-listed will be contacted. ​We are committed to the principles of Employment Equity.

go to method of application »

Purpose and Objectives

Job Objectives:

•  High standards of customer service and care
•  Efficient stock control and administration, including repacking of medicine
•  Efficient dispensary administration
•  Accurate compounding
•  Provision of general health advice
•  High standards of housekeeping and merchandise display
•  Ad hoc requirements as per operational requirements

Requirements

Minimum Qualifications and Experience requirements:

•  Matric with Maths (Essential)
•  Qualified Pharmacist Assistant Post-Basic - Community
• Skills, Abilities and Job Related Knowledge:
•  Product knowledge (Health isle and OTC)
•  SAPC and relevant legal knowledge
•  Customer service orientated
•  Team Player
•  Integrity
•  Ethical working practice and compliance
•  Accuracy and attention to detail
•  Basic calculations
•  IT Business Operating Systems
•  MS Office

Competencies:

•  Rule Orientation | Adhering to Principles and Values
•  Client Centricity and Collaboration
•  Team Work
•  Problem Solving
•  Planning and Organising
•  Stress Tolerance
•  Analytical Ability
•  Action Orientation

Kindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity. If you have not been contacted within 2 (two) weeks accept that your application was unsuccessful.

go to method of application »

Responsibilities:

•         Managing all social media platforms
•         Social Media Content creation
•         Assist with product shoots & image editing
•         Adhere to briefs given & meet deadlines
•         Evaluate and adapt designs based on feedback provided
•         Motivated to go out and do in-depth research and out-of-the-box brainstorming
•         Ready to cope with tight deadlines and unexpected creative challenges 
•         General assistance to Marketing Department

Requirements and Competencies:

•         Social Media Savvy: Facebook, Twitter, Instagram, LinkedIn, MailChimp
•         Highly interested in social and cultural trends
•         Detail-oriented and highly organised
•         Excellent interpersonal and communication skills
•         Creative Personality
•         Self-motivated, hardworking and reliable
•         Preferred Technical skills: Adobe CC; HTML/CSS; Shopify; MS Office Suite
•         You will need to know the fundamentals behind web layout and development to assist with website maintenance
•         Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing

Minimum Qualifications and Experience:

• Essential: Matric
• Desirable: Degree /Diploma/Certificate in Graphic Design, Marketing, Social Media or related fields
• Recently qualified graduates are welcome to apply
• Fully Bilingual
• The successful candidate should reside in the Northern Suburbs Area (Cape Town).

Please attach your CV and Portfolio when applying for this position, alternatively you can e-mail your CV and Portfolio to [email protected]. Kindly note only applicants who meet the minimum requirements will be contacted. If you have not been contacted within 2 (two) weeks accept that your application has been unsuccessful