ITP(Invoice to Pay) Superintendent at SoluGrowth Pty Ltd

Core Responsibilities

• Manage and develop high‑performing teams.
• Provide strategic direction to ensure robust processes and controls.
• Drive compliance with ITP processes, controls, SLAs, KPIs, and objectives.
• Align Scope of Services with Business Units.
• Manage escalations, incidents, and root‑cause analysis.
• Identify and deliver continuous improvement opportunities.
• Maintain and align process documentation to actual execution.
• Oversee transitions, projects, and business demands.
• Facilitate training and development requirements.
• Coordinate and support audit activities.
• Provide strategic input on complex issues.
• Manage team productivity, capacity, and cost‑effectiveness.
• Provide leadership support to teams and line management.

Additional Responsibilities — Vendor Payments

• Prepare payment proposals across multiple company codes.
• Re-run proposals to correct errors.
• Execute manual treasury payments and obtain B4 approvals where required.
• Manage payment exceptions and perform investigations.
• Manage bank limits and engage with banks and business units.
• Request cash flow/funding from Treasury.
• Handle urgent payment requests.
• Prepare and store payment packs.
• Provide audit reports and proof of payments.
• Perform SAP 1st and 2nd releases and Trax releases.
• Liaise with banks and treasury for maintenance activities and approvals.
• Execute SARS payments and inter‑account transfers.
• Investigate high‑value invoices.
• Manage SNOW calls and escalations.
• Conduct coaching, 1:1s, and training.
• Attend team meetings and investigate payment holds.
• Log incidents and perform UAT.
• Handle external and internal audit requests.
• Perform customer refunds.
• Process resets, reversals, and investigate returned funds with RTR.
• Save payment packs and maintain accurate documentation.

 Performance & Delivery

• Demonstrate behaviors aligned with company values, standards, and ethics.
• Ensure productive workforce and capacity planning.
• Provide clear reporting and communication to management and stakeholders.
• Demonstrate visible, consistent leadership.

 Sustainability & Social

• Ensure high‑quality information flow and communication across the team.
• Build a strong risk‑aware culture.
• Establish and nurture effective internal and external relationships.

 People & Teams

• Set objectives and targets for the team, ensuring accountability.
• Manage team performance and implement remediation actions.
• Manage project activities and business demand effectively.

 Safety, Health & Environment

• Demonstrate behaviors aligned with SHE standards.
• Drive a culture of safety as a living priority.
• Report safety concerns promptly.

 Compliance

• Work within policies, processes, systems, and governance structures.
• Monitor team performance and compliance; take appropriate corrective action.
• Lead strategic discussions to address business deviations and risks.

Requirements

Qualifications

• Relevant 3‑year degree (Accounting, Finance, Business Management, or Information Systems).
• Desired: Postgraduate qualification in the above fields.

Technical Knowledge

• 10+ years Accounts Payable experience.
• Strong Accounting and VAT knowledge.
• 3+ years People Leadership (team size 15+).
• ERP experience: SAP, SAP Ariba, SAP VIM (3+ years).
• Experience in multinational/global organizations.