Junior Community Manager at The Delta

Some of the things that you’ll do

Working in the Talent Acquisition Team, you will report to our Head of Talent Acquisition.

• Be responsible for engaging with all social media platforms daily creating a hype about our recruitment initiatives.
• Be the voice of The Delta on all social media channels to ensure our brand is heard online.
• Working alongside the Business Development, Product, and Marketing department heads to generate new ideas for content to drive community & marketing communications.
• Working with the marketing and outreach team to plan social content and maintaining a content calendar ensuring social media content is regular, relevant, and engaging.
• Writing engaging copy for use on relevant social media and CRM platforms.
• Monitor the success of the community and social media campaigns in terms of the overall marketing and launch strategy.
• Build relationships with customers, potential customers, partners, industry professionals, influencers, and journalists.
• Arrange and coordinate all recruitment brand awareness events, socials, tech talks, hackathons, university career days, etc.
• Reply to questions and comments received on social media and escalate issues to the required teams.
• Monitor, track, and report on feedback and online reviews.
• Create and execute a recruitment brand awareness strategy to help us grow the online communities.
• Research new trends and opportunities.
• Stay up-to-date with digital technology trends.

What you’ll need

• A relevant degree in Communications/Marketing or demonstrated on-the-job experience.
• Previous experience working as a Community Manager in a similar role or a background in social media ideally from a similar industry.
• 1-2 years of relevant work experience.
• Ability to develop creative, engaging, and original content.
• Event coordination.
• Exceptional communication, interpersonal, and customer service skills
• Problem-solving and critical thinking skills.
• Ability to engage, influence, and inspire stakeholders to drive collaboration and alignment.
• A genuine passion for the start-up scene and a high degree of organisation, individual initiative, and personal accountability.
• Ability to interpret website traffic and online customer engagement metrics.
• Excellent written and spoken communication skills are essential.
• Proactive, self-starter with excellent community and business management skills and ability to manage multiple tasks effectively.
• Ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• A high degree of organisation, individual initiative, and personal accountability.
• Team player.
• Excellent time-management skills.
• Great interpersonal, troubleshooting, and communication skills.
• Attention to detail.