Junior Data Centre Manager at Absa Group Limited (Absa)

Job Summary

• Apply Data Centre engineering expertise, critical thinking, design thinking and problem-solving skills in an agile team environment to produce well-organized, optimized and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

Job Description

• Junior Data Centre Manage job description will includes responsibilities for managing the 24/7 operations of a data center facility, overseeing equipment maintenance, managing Tier 1 (as CRES are on outsource model) services provider and the technical data centre resources, ensuring compliance with industry best practices and company policies, developing operational plans and procedures, assist with planning and managing budgets, and ensuring the reliability, availability, and performance of all critical systems and infrastructure to meet business and client needs. 

Key Responsibilities

Operations Management: 

• Oversee the day-to-day operations of the data center, ensuring 24/7 availability and adherence to industry best practices and internal policies. 

Infrastructure Maintenance: 

• Manage the maintenance of all equipment related to the day-to day operations and ensure that planned and corrective maintenance is performed according to schedule. 

Team Management: 

• Supervise and manage Tier 1 services providers and the data centre technical team, fostering a productive and efficient work environment. 

Vendor & Contractor Management: 

• Build and maintain relationships with third-party vendors and service providers to ensure quality service delivery and meet contractual obligations. 

Compliance & Standards: 

• Ensure compliance with corporate, industry, and professional standards, including ISO, ITIL, and data protection regulations. 

Process Development: 

• Develop, implement, and maintain standard operating procedures (SOPs), methods of procedures (MOPs), and emergency response procedures (ERPs) for safe and efficient operations. 

Capacity & Space Planning: 

• Manage and plan for future data center capacity, including power usage effectiveness (PUE) levels, to support business growth. 

Incident & Problem Management: 

• Lead incident response efforts, manage escalated support cases, and conduct root cause analyses (RCAs) to ensure timely resolution of technical issues. 

Continuous Improvement: 

• Drive continuous improvement initiatives, research new products and technologies, and implement automation to simplify processes and reduce costs. 

Qualifications and Skills

Education: 

• Maters electrician with a certified electrical qualification, information Technology, Engineering, or a related field with a N6 technical diploma

Certifications: 

• Industry certifications such as CCNA or VCP can be beneficial with CDCP qualification.

Experience: 

• 3/5 years of experience in data center operations, IT infrastructure management, or a related field. 

Technical Skills: 

• Strong understanding of data center systems, including servers, storage, networking, virtualization, and cloud technologies. 

Soft Skills: 

• Excellent leadership, communication, problem-solving, and customer service skills. 

Education

• Bachelor's Degree: Information Technology

End Date: October 17, 2025