Junior IT Systems Analyst at Lactalis South Africa

Job Description    

• The French international dairy company, Lactalis, is one of the major players in the southern African dairy industry. It has operations in South Africa, Zambia, Botswana, Swaziland and Mozambique.
• The purpose of this role is to support the Industrial Application Function, with the focus on Application Support, Interface and Report Development and Systems Implementation within the following areas: 
• Manage use of the ERP(BPCS), WHM (WM24), Manufacturing, Procurement, Quality and Inventory system for the Company, including system parameters and setting, system processes, system standards and functions used
• Interface Development for integration between various Industrial Applications e.g. BPCS to WM24, etc
• Support QMS, MRP and Manufacturing Data Management (including Bill of Material / Routes Maintenance and Management) and Lot Controlled inventory Management.
• Data Integrity Management on System
• Implement new modules/functionality and Support New Technologies across Southern Africa
• Design, and/or Create reports/programs for the company with ongoing maintenance
• User Training, refining system and procedures when required
• Route Cause Analysis in support of Process Improvements
• Support on IT and business projects.

Required Skills    

• Minimum of three (3) years Business Analysis/Support experience
• Two (2) to Three (3) years of Application support on Warehouse management and Distribution applications
• Report writing tools experience a plus, especially SSRS / Coldfusion
• Understanding of Databases and File Structures Advantageous
• ERP System Knowledge and processes an advantage, especially on BPCS  
• Proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint, Visio, MS Project
• A relevant Information Technology / Information Systems Degree or Diploma
• SAP Experience Beneficial with any of the following aspects: 

SAP Project Implementation Experience:

• Lactalis Southern Africa is in Process of Planning a implementation of SAP S4 across the region covering 5 countries and the appropriate candidates will be required to supplement SAP S4 skill in the Project Team and in the Future IT Organisation. 

SAP S/4HANA Expertise

• Proven experience in SAP S/4HANA implementation, configuration, and optimization across relevant modules (PP, PM)
• Proven experience in SAP BW implementation for BI Related resources.

Business Process Knowledge

• Strong understanding of end-to-end business processes and ability to translate business requirements into SAP solutions.

Integration & Customization Skills

• Hands-on experience with SAP integrations (e.g., SAP Fiori, third-party systems) and ability to design functional specifications for custom developments.

Problem-Solving & Analytical Ability

• Skilled in troubleshooting complex issues, performing root cause analysis, and delivering effective solutions under tight timelines.

Stakeholder Communication & Documentation

• Excellent communication skills for engaging with business users, preparing function

Attributes & Behaviours:

• Should have sound communication skills and be able to convey information to end users (both verbally and in writing)
• Good interpersonal skills, participating effectively as a member of our team
• Be able to handle multiple projects and deadlines
• Ability to solve problems, working without supervision, meeting expectations

Presentation skills

• Competency in working with numbers, analysing and understanding data in different formats
• Dependable, accountable, flexible, focused and TEAM PLAYER 
• Work well under pressure
• Take ownership of problems and co-ordinate to resolution
• Willing and able to travel within Sub Saharan Africa
• Some Project work may require working on week-ends and away from home

Duties & Responsibilities    

Manufacturing Data Management and Processing  

• Manage and Support Production Orders in BPCS  
• Setup and Support on Bill of Materials and Routes within Production
• Inventory Systems Management, with focus on “Non” Lot Controlled and Lot Controlled production items. 
• MRP System Understanding, Setup and Support with Production Environments
• Quality Laboratory Management Systems – knowledge, setup and support of this environment 
• Implementation of these processes in new environments/sites where needed

WHM systems (WM24)

• Development of Interfaces and API’s within Talend Application for integration between BPCS and WM24
• Setup, Testing and Rollout of WM24 and future upgrades to all Plant sites  
• Manage Integrity and smooth operation of the Warehouse management systems in Plants
• Support offsite and On Site where needed for improvements and changes

Distribution system (Hi Volume)

• Base knowledge of Supply Chain distribution processes

User Support and Training

• Daily support to all System Inventory, Warehouse management, QMS, etc on BPCS ERP System
• On-going user training when necessary.
• Regular site visits to perform system training and ensure that company policies and procedures are understood and adhered to

Report development and maintenance

• Basic Specification of Reports for Operational Plant requirements
• Upgrade of Reports from Coldfusion to SSRS where applicable

Inventory, Warehouse management and Shop Floor Control Month End (Including African Countries)

• Prepare for Month End Closing of systems at Plants (Shop Orders, Inventory, etc)

System Documentation

• User training manuals to be created and/or updated on various systems

Closing Date    

• 2026/03/31