Chief Advisor Business Analysis - SAP COE (12 Months FTC Contract) at Eskom Communications

Behavioral

• Professionalism
• Honesty
• Integrity
• Trustworthiness

Leadership

• Customer orientated
• Results orientated
• Strategy development
• People management
• Client service focus

Knowledge

• Relationship between SAP data management and business processes
• Data management
• Data quality
• Eskom information systems
• Customer services business processes
• SAP Technical database
• Customer service and SAP products
• Advanced work knowledge of Microsoft SAP
• Good work knowledge of SAP

Skill

• Communication and presentation
• Good decision making
• Report writing
• Attention to detail
• Planning and organisational
• Strong analytical and problem-solving
• Group facilitation and conflict resolution
• Research
• Management consulting
• Function at executive level
• Interpersonal
• High business acumen
• Critical and strategic thinker

 Key Responsibilities

• Develop and implement a structured problem solving and decision-making methodology, tools and techniques.
• Collaborate with project teams, provide advisory services for problem solving and decision-making methodologies and design effective presentations.
• Develop and maintain user manuals and provide training.
• Provide personal leadership.
• Provide personal development.
• Provide external leadership

Minimum requirements
Qualification(s):

• B Degree/BTech/National Higher Diploma/Advanced Diploma in Information Systems/Analytics/Commerce/Science/Engineering/Statistics/Business Management at NQF7 with 360 credits

Related Minimum Experience:

• Minimum of 7 years of Industry related experience and track record in data analytics management, data analytics tools and reporting and interpretation.