Junior Project and Operations Manager (Digital Agency) at Digital Humanity

About the job

Digital Humanity is a digital agency with a sole mission, to develop and maintain outstanding solutions.

Working closely with the Managing Director, you will be responsible for ensuring that the client base is provided with the service that it expects, refining day-to-day operations, with a high level of efficiency and helping maintain growth.

The role requires a highly motivated, technical, & entrepreneurial person. You will focus on four critical areas – project management and process refinement (client-facing), team development and growth (including HR and training), strategic development of agency proposition and direction of account management.

The successful candidate will have some experience of running client management processes (from proposal/quote through to project stage and then invoicing/ongoing services etc). You will have experience of reviewing internal team performance and reporting/planning accordingly. You will be a strong client-facing candidate, from either an Account Management or Project Management background, within a digital agency

We are looking for someone who is confident to join us and immediately take ownership to drive an impact, working across multiple areas of expertise in digital operations, managing multiple projects across different clients, and working closely with different specialist teams to deliver best in class work. 

Experience in digital operations is a must.