Key Account Manager - Ekurhuleni (East Rand) - South Africa at Unique Personnel

Job Description    
Job Purpose

• Manage, maintain and grow selected accounts by increasing sales and products at customers.
• Customers are to be kept updated with all new technologies that company have within their line card. KAM will visit
• customers regularly and will quote on each request accordingly.
• Collaboration within company is essential to the success of the KAM.
• KAM must use the engineering resources at company in order to promote new products thus securing future sales.

Key Responsibilities:

• Establish, maintain and manage all aspects of the relationship with the customer in include technical, marketing and internal sale support.
• Establish both short term and long-term customer needs in order to identify the total business potential available.
• Development and review account objectives and strategies, addressing customer needs and business objectives.
• Proactively promote and sell the full portfolio and company's products in support of marketing requirements and strategies to all potential customers including the defence and aerospace.
• Proactively identify and pursue ‘design-in’ opportunities, utilising technical support as appropriate.
• Liaise and work with internal departments as appropriate, effectively co-ordinating resources.
• In partnership with company’s suppliers, initiate and drive joint visits to major customers.
• Establish and regularly review and maintain profession customer profile and strategy documents.
• Prepare sales forecasts and budgets.
• Call Plans and MML’s to be part of monthly reporting.
• Research and investigate potential business opportunities and competitor information.
• Prepare and deliver presentations to existing and new major customers, at senior management and director level.
• Prepare and deliver presentations at sales meetings and progress with new and existing major accounts.
• Attend and participate in regular sales and products training sessions / meetings.
• Ensure that negotiations with customers fall within defined costing / financial parameters.
• Ensure effective conversion of orders into sales by managing the activities of the sales administrator(s) reporting into this position.
• Assume additional responsibilities requested by the customer as necessary and / or as assigned by Management.

Core Responsibilities:

• Governance and Risk Management
• Ensure compliance to governance systems such as POPIA, ISO, etc. that are in place i.e. policies, procedures and reporting structures
• External Parties and Relationship Management

Inherent Requirements    
Qualifications, Experience, and Skills:

Educational Qualifications:

• Grade 12
• Computer literacy: MS Office & Syspro

Professional Qualifications

• Electronics Engineering qualification or Business Administration qualifications

Years of Experience

• 5years – 7years