Key Account Manager - Midrand, JHB at VF!

Who we are looking for

​We are looking for a curious; target driven; customer service obsessed Key Account Manager to whom the words “client first!” really gets their heart racing. A dynamic professional; who is interested in being the architect of great customer experiences. Someone who has a passion for growing market share and increasing sales revenue by delivering excellent client service. An inspiring leader who relishes the opportunity to lead and an amazing team to achieve their KPIs.

The kind of person who brings a lot of buzz and energy to any room they walk into.

If you are a passionate Key Account Manager who understands that the customer is indeed King, and you love helping great brands amplify themselves in the market, then we want to hear from you.

Requirements
Job Description

• Deliver amazing customer experiences and delight our clients
• Continuously build on relationships with clients by proposing solutions that meet their objectives
• Own Client Relationships - develop strategies to build strong relationships with clients who are critical to the organisation and work to maintain these relationships (work to be top of mind when the client has a business need)
• Work closely with the internal team to nail the client’s brief On Time, In Full, With no Errors
• Diplomatically solve problems when the need arises, out of the box problem solver
• Serve as the communication link between key customers and internal teams
• Ensure Service Delivery on every project that runs through the business
• Pitching and presenting to clients on a regular basis
• Conduct Quarterly Business Reviews
• Align with business strategy to achieve increase in sales growth on key accounts and an increase in market share through New Business Development
• Negotiating Trade Terms & SLAs and adhere to them
• Research; analyse; assess and determine the correct course of action to be taken to achieve business targets
• Manage; inspire; energise; motivate and develop a team of Account Managers in order to meet sales targets and business objectives
• Identify opportunities for growth, qualify them, lead the business through the opportunity, and quantify it (the opportunity)
• Achieve set targets and KPIs
• Travel nationally to meet customers as and when required

Qualifications ; Skills and Experience

• Degree/Tertiary Education in Sales & Marketing / Business studies
• 5-7 years Key Account Management experience (within the BLT industry would be advantageous)
• Strong communication and interpersonal skills with the ability to build relationships with key stakeholders at all levels of the organisation
• 5 years experience leading a team
• Proven track record in Customer Relationship Management
• At least 5 years B2B sales experience
• Must have at least 5 years solid experience presenting to clients
• Problem solving and Negotiation Skills
• Demonstrates sound business acumen
• Computer-Literate (G Suite and MS Office proficient)

Profile

• Energized: The ability to lift the energy of the surrounding environment through dynamic; engaging; meaningful; energised interactions
• Target Driven : Must be goal oriented and motivated to reach set targets
• Persuasive : The ability to persuade/win over an audience and navigate them too
• Curious: must ask questions and be obsessed with the underlying reasons
• Confident: self aware and belief in one’s own strengths and abilities
• Resilience: A strong minded person who is capable of being able to bounce back after a set back and persist in achieving goals with a positive outlook despite obstacles along the way
• Proactive: The ability to ask questions; plan ahead and think through the client’s process in order to anticipate any potential needs before they arise
• Building Relationships: Ability to build strong relationships and leverage them
• Active listening : The ability to listen, organise and collate information in a concise manner and decide on the correct way to respond accordingly
• Results Driven : Eager to see results once tasks have been actioned. Can turn plans into action and be accountable for it
• Team player: The ability to work in Cross Functional Teams in which work collectively to bring out the betterment of all
• Accountability: Must demonstrate 100% ownership for the wins and the fails using both as learning opportunities and see projects through to completion
• Outcome orientated, rather than output orientated

Benefits

• Attractive Market Related Package