Key Account Manager On Premise at The Coca-Cola Company

Key Duties & Responsibilities    

• Trade Marketing
• Manage margin and revenue growth in related channel by applying product categories optimally.
• Ensure Channel Strategy is translated into Operational Plans. These plans incorporate the strategic directions for the coming year and addresses programmes by pack and category.
• Ensure Channel plan objectives are achieved- growth / profitability
• Ensure Channel plans are implemented and activated to the RED role Model.
• On ongoing basis workshops with customer regarding their independent business plans and utilises this information in developing future account plans.
• Regularly review the progress of trading agreements and take corrective action where necessary.
• Set up promotional grid by pack and category, and support DC implementation of the plan.
• Manage promotional spend within the promotional framework and annual budgetary requirement.
• Monthly analysis of key KPI’s performance, for channel
• Manage spend within the framework and requirements.
• Support the sales teams in selling channel strategies to customer and implements.
• Negotiates permanent, promotional and ad hoc space with customer.
• Carries out quarterly (or as per agreement) business reviews by customer.
• Trade visits with Sales Team.
• Ensure the RTM framework is rolled out in accordance with the RTM process
• Understand pack margin and pack role per customer in order to optimise RTM.
• Utilise market research and analysis such as Infocy scanner data, Global Edge input etc. to formulate programmes and feedback to customer.
• Develop, implement and/or manage account specific programmes, promotions and packs as required.
• Builds personal relationship with customer
• Interacts at all levels within the organisation
• Problem Solving and Conflict Handling/Resolution
• When issues arise at store level, these are often directed formally back to Sales managers. The relevant KAM will be contacted on a national basis. These issues need to be, and normally are resolved professionally and efficiently.

Skills, Experience & Education  

Qualifications:

• 3 year Bcom/Marketing Degree. Post Graduate studies an added advantage.
• 5 years experience (at e.g. Sales Manager level) or equivalent FMCG
• 8-10 years industry experience in similar positions within Sales & Marketing.

General    

• Good Attention to detail
• Strong service orientation
• Sound knowledge of Accounting and Marketing principles
• Excellent interpersonal skills / good motivational skills
• In-depth Product/ Service knowledge adapted to meet these needs and add value.
• Good negotiation skills when dealing with customers
• Ability to work under pressure
• Analytical Skills
• Advanced negotiation skills

Deadline:13th January,2026