Job Openings at Services Seta

DUTIES AND RESPONSIBILITIES

Provincial Office Maintenance

• Provincial Office building maintenance requirements reported and implementation supported
• Provincial Office facilities, including cleaning and sanitation, gardening, safety and security, water, electricity, and vehicles, are managed daily
• Provincial Office ICT equipment and infrastructure maintenance requirements reported and implementation supported
• Provincial Office assets, travel, stationery, catering, and other requisitions submitted for approval in compliance with Finance requirements

 Discretionary Grant (DG) Project Monitoring and Support

• Project inductions scheduled, conducted and reports quality assured, approved and shared within SOP turnaround times, informing finance of early learner terminations
• Project monitoring scheduled, conducted and reports quality assured, approved and shared within SOP turnaround times before tranche invoice due dates
• Project remediation notices issued post-induction and monitoring within SOP turnaround times and followed through to conclusion, specifically learner terminations and compliance matters
• Project invoicing supported to ensure submission in accordance with the tranche payment model
• Workplace approval and remediation supported 
• Project planning, enrolments and closures supported

Discretionary Grant (DG) Project Rescue

• Projects for which implementation is interrupted are issued with rescue notices within SOP turnaround times 
• Project rescue implementation plans and budgets considered, approved and shared within SOP turnaround times, and monitoring to completion continued
• Project rescue failure reports, including provisional financial reconciliations, supported by evidence, recommended for project termination and fund recovery, if applicable

Project Closure

• Skills Development Providers supported to register learners for assessment or schedule external moderation
• Project Closure reports quality assured against supporting evidence and approved
• Lead Employers supported to load final invoice within SOP turnaround times

Stakeholder Mobilisation and Capacitation

• Cold calling of LPE (Levy Paying Employers) and NLPE (Non-Levy Paying Employers) to obtain authorised contact information for key stakeholders
• Stakeholders mobilised to participate in all Operations business processes
• Annual schedule of stakeholder capacitation sessions communicated and implemented, offering quarterly sessions on all Operations business processes

Stakeholder Engagement and Representation

• Quarterly Provincial Reports recommended using a standardised template for dissemination to Provincial Skills Development Forums and key stakeholders
• Ensuring appropriate representation on multisectoral Provincial Skills Development Forums and partnership structures
• Providing support to Strategic Partnerships and Strategic Interventions
• Career exhibitions supported through representation and participation

Customer Case Management

• Stakeholder queries emanating from business process failures or requests assigned, delegated and followed through to resolution
• Assigned stakeholder queries or requests resolved within SOP turnaround times
• Stakeholder queries or requests reassigned or escalated if outside of KPA   

Strategic and Operational Planning

• Inputs to Annual Performance Plan (APP) submitted and Technical Indicators Descriptions (TIDs) for Key Performance Areas (KPAs) signed-off
• Operational Plans for Key Performance Areas (KPAs) developed and implemented
• Performance Information reported 100% aligned to Technical Indicators Descriptions (TIDs)
• Monthly reports of a high standard/quality submitted on time
• Audit Requests for Information (RFIs) and draft responses to audit findings submitted for consideration
• Expenditure against budget for Key Performance Areas (KPAs) managed

Internal Controls and Risk Management

• Policies and Standard Operating Procedures (SOPs) for Key Performance Areas (KPAs) drafted, reviewed and recommended for consideration
• Tools to strengthen internal controls implemented and quality assured
• Record management practices implemented and monitored
• Audit action plans implemented and evaluated
• Risks reviewed and mitigation controls (current and planned) implemented

People Management

• Recruitment and selection supported through participation on panels as required
• Additional Human Resources requested to close gaps
• Performance agreements approved for 100% employees with approved performance agreements and reviews completed on time
• Time and attendance monitored and managed, and leave responsibly administered
• Direct reports are formally coached bi-annually and personal development plans are monitored
• Disciplinary action instituted to correct behaviours and performance where necessary

Requirements

• National Senior Certificate or equivalent at a minimum NQF Level 4
• Relevant NQF Level 7 qualification in Public Management, Development Studies, Business Administration or related field is required
• 5-7 years’ relevant experience, of which 3-5 years must be at a management level
• Experience within the Post School Education and Training sector, grant administration, project management and stakeholder engagement are added advantages

go to method of application »

DUTIES AND RESPONSIBILTIES 
Service Level Management

• Ensure that agreed service levels are consistently met on a monthly basis
• Continual improvement and maintenance of an efficient service catalogue that will form the basis of services delivered to users
• Manage the Service catalogue
• Ensure that all service management processes are executed to fulfil the process objective
• Support the achievement of the service level targets and overall IT service delivery
• Understand Service Level Requirements by engaging with management
• Establish a Service Level Agreements with management
• Monitor performance against the Service Level Agreement
• Undertake ongoing interactions with management stakeholders to determine service delivery requirements in the context of desired business objectives
• Work with IT service delivery stakeholders to deliver services which serve to support the operational priorities of the business

Governance- Implement governance principles to ensure the efficient Management of Service Management

• Document and maintain policies of all identified processes
• Ensure regular IT surveys are conducted to determine the perception of IT efficiency within the organisation as well as of IT strategic partners and vendors

Continual Service Improvement- Continual Improvement of Services and Processes

• Maintain the continual service improvement (CSI) plan for the Service Management department
• Ensure that identified CSI initiatives are implemented according to the agreed plan

Incident Management- Efficient management of incidents by resolving incidents within the specified Service Level

• Maintain the incident management process and manage the effective execution of the incident management process. (including escalation process)
• Management of high-priority incidents to ensure minimum impact to business services
• Ensure ongoing compliance to the incident management policy
• Restore to normal service/operation as quickly as possible within agreed SLA periods with minimum disruption to the business
• Trends, tracking and analysis

Service Requests- Deliver on all Service Requests within the specified Service Level

• Maintain and manage effective execution of the Request Fulfilment process
• Ensure requests are resolved within the agreed service level target

Problem Management- Root cause of incidents are investigated

• Maintain and manage effective execution of the problem management process
• Ensure ongoing compliance to the Problem Management policy
• Identify the root cause of re-occuring incidents to proactively reduce the number of incidents

Knowledge Management- Manage the Service Desk Knowledge in a structured manner that allows for easy access

• Store all relevant Service Desk knowledge in a logical document storage structure for easy access to the Service Management team

Configuration Management- Manage the Configuration Management Database (CMDB) to ensure that it is current and accurate

• Manage and maintain process(es) that updates the CMDB
• Ensure that regular audits are performed to ensure the integrity of the CMDB
• Document CMDB standards and architecture to ensure a scalable solution

Vendor Management- Management of vendors to sufficiently support and achieve the agreed Service Levels

• On-going management of strategic partners and vendor to perform in accordance with agreed service levels
• Implementation of vendor scorecards to measure compliance with company expectations
• Ensure that company service levels are aligned with strategic partner and vendor service agreement
• Conduct half-yearly reviews of strategic partners and vendor contracts to ensure service levels are measurable and enable consistent delivery of expected service level
• Manage portfolio of Supplier Contracts
• Analysis of monthly performance reports
• Identify opportunities for improvement
• Track supplier progress against the improvement plan

Change and Release Management- Manage changes and release to the ICT environment to reduce impact on the business

• Maintain and manage execution of the change and release management process to manage the impact on the company production environment
• Maintain the company systems maintenance window
• Ongoing identification and setup of standard changes with Company ICT
• Ensure ongoing compliance with the change and release management policy
• Implement and enforce a Change Management Policy
• Responsible for change control management
• Ensure that all stakeholders are familiar with, and adhere to the Change Process
• Take corrective action against staff who deliberately bypass the Change Process
• Assess Major Change Proposals
• Liaise with Business Owners to understand the impact and urgency of changes and then prioritise business expectations
• Classify qualifying changes as Standard Change for inclusion into the catalogue of Standard Change
• Maintain and publish a Master Release Schedule by coordinating delivery schedules with all project managers
• Ensure that all projects meet the requirements described in the Service Acceptance Criteria

Reporting- Report on all managed processes that enable management of the Service Management Environment and decision making

• Conduct and maintain key performance indicators to ensure process compliance
• Compile monthly management and executive reports
• Ensure that all Service Desk Analysts complete the full training framework within the annual cycle
• Ensure the monthly analysis of user satisfaction feedback to determine service level delivery to users and display on management dashboards
• Ensure Internal/External Audit outcomes are tracked and reported monthly

Achievement and management of the Unit’s Work Plans

• Contribute to the development of the APP and SP
• Develop work plans for the Unit
• Ensure that work plans are aligned to the APP and SP
• Manage compliance to reporting templates and frameworks
• Provide monthly reports
• Manage budget for the Unit
• Implement risk management strategies in the Unit
• Manage compliance to policies and procedures of the Unit

People Management Practices for the Unit

• Provide sufficient staff and adequate staffing for the Unit
• Implement people management practices for direct reports
• Assign accountabilities to direct reports
• Monitor and evaluate the performance of direct reports
• Provide capacity building through training, coaching and development of direct

Requirements

• National Senior Certificate or equivalent , at a minimum NQF Level 4
• Relevant NQF Level 7 qualification in Information and Communication Technology (ICT) and related field
• Information Technology Infrastructure Library (ITIL) certification will be an added advantage
• 5-7 years’ relevant experience in ICT Service Delivery Management, of which 3-5 should have been in a management role

go to method of application »

DUTIES AND RESPONSIBILITIES 

PR Strategy Development and Management 

• Develop and execute comprehensive PR strategies that align with the organisation's  objectives and improve public perception
• Lead content strategy development to maintain brand consistency across channels
• Implement metrics to track the effectiveness of PR strategies and assess their value
• Plan and oversee communication material development
• Adhere to communications policies and procedures
• Direct communication initiatives for Board programmes
• Implement recommendations from media analysis reports

Content Creation and Editorial Oversight 

• Oversee all communication to align with brand guidelines and PR objectives
• Drive continuous improvement in communication processes to enhance quality and efficiency
• Research, write, edit and update content across platforms (print, digital, and internal communication)
• Provide copywriting and proofreading services to project a professional image and maintain a consistent tone across all organisational communications

Media Relations and Crisis Management 

• Build and nurture strong relationships with key media contacts, identifying opportunities for positive coverage
• Develop and maintain a media contact database, tracking engagement and media reach
• Prepare and distribute press releases, media kits, and briefing materials for media interactions
• Coordinate media interviews, preparing spokespeople with key messages and talking points
• Monitor media coverage daily, identifying risks or trends that may impact the organisation
• Conduct regular publicity risk assessments, identifying areas where negative press could arise
• Develop crisis management strategies, including rapid response plans and internal communication protocols
• Coordinate with internal teams to gather accurate information during crises, ensuring timely, transparent, and accurate media responses
• Draft crisis communication statements and talking points, adapting messaging for different stakeholders
• Conduct post-crisis evaluations to analyse responses and implement improvements

Content optimisation for SEO and User Engagement

• Develop and implement a content optimisation strategy to enhance SEO across all digital platforms, ensuring alignment with audience engagement goals
• Conduct regular SEO audits of digital content to identify areas for improvement in search rankings, including keyword analysis and content updates
• Manage the integration of SEO best practices into content creation workflows, providing guidelines and training to the content team
• Analyse user engagement metrics (e.g., page views, click-through rates, and time on page) and adapt content strategies based on insights
• Establish internal communication channels, including plasma screens, desk planners, and calendars, to deliver timely updates and key information across the organisation
• Oversee the design and content updates for internal communication tools, ensuring they are visually engaging and informative
• Collaborate with digital and analytics teams to implement A/B testing and optimise content formats for maximum user interaction
• Review and assess new digital tools and platforms for content distribution to enhance visibility and engagement
• Provide regular performance reports on SEO and engagement metrics, sharing insights and recommendations with senior management to inform decision-making
• Lead initiatives to enhance cross-platform user experiences, ensuring seamless integration between digital and physical communication channels for consistent messaging

Team Leadership and Development

• Establish clear performance objectives and indicators for each team member, aligning them with organisational goals and PR strategies
• Conduct regular one-on-one meetings and team check-ins to discuss progress, address challenges and provide constructive feedback
• Develop individual development plans, offering targeted professional development opportunities through training, workshops and conferences
• Implement a coaching programme within the team to foster skill-sharing, collaboration and knowledge transfer
• Conduct performance reviews, setting measurable goals and providing actionable feedback to drive continuous improvement
• Promote accountability and ownership by assigning team members specific projects with clear timelines and deliverables
• Monitor workload distribution to prevent burnout, reallocating tasks or adjusting priorities as necessary
• Recognise and celebrate achievements, both individual and team, to motivate and retain high-performing employees
• Stay updated on industry trends and best practices, sharing insights with the team to encourage continuous learning and adaptability

Campaign Analytics and Reporting

• Track and analyse PR campaigns, providing actionable insights
• Conduct market and performance analyses
• Develop and manage an archiving system for Services SETA content, including speeches, videos, publications, media releases, articles, photos, and presentations

Reporting

• Draft, consolidate, and verify weekly, monthly, and quarterly departmental reports meet all departmental reporting requirements  

Effective Control of Project Costs

• Plan and execute projects within the allocated budget
• Monitor project budgets in compliance with Services SETA policies
• Address project-related risks and implement cost-saving initiatives for programme efficiencies

Achievement of Work Plans 

• Implement work plans and manage real-time evidence collection
• Produce reports on work plan implementation
• Respond to audit findings with complete and timely evidence
• Use documented data management practices, ensuring compliance with unit policies and filing POP information

People Management Practices for the Unit  

• Provide sufficient staff and adequate staffing for the Unit 
• Implement people management practices for direct reports 
• Assign and manage tasks to direct reports 
• Monitor and evaluate the performance of direct reports 
• Manage attendance and leave for direct reports 
• Provide capacity building through, training, coaching and development of direct  reports
• Communicate organisational and performance information to the team
• Build, motivate and support employees as part of the team

Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Relevant NQF Level 7 qualification in Communications, Journalism, Public Relations, Marketing or related field
• 5-7 years’ relevant experience in Public Relations or Content Management, of which 3-5 years must be in a management or team lead role
• Familiarity with media relations, Search Engine Optimisation, and digital content management

go to method of application »

DUTIES AND RESPONSIBILITIES

Aligned and upgraded applications

• Lead the Services Seta application development inline with the SSIIMS ICT Strategy
• Evaluate trends and future developments and make recommendations to management
• Implement IT systems policy within the framework of governance standards and procedures
• Evaluate user and Servies SETA’s requirements within applications and systems functionalities and ensure that applications meet user requirements
• Interpret Services SETA’s functional requirements in terms of what is happening with applications
• Liaise with all relevant application support organisations / vendors to ensure that the applications are efficiently managed
• Oversee the improvement of system’s technical support in the organisation
• Ensure changes to the application as and when business requirements change
• Stay abreast with changes in applications development standards
• Research relevant technology and update current applications utilisation
• Ensure that new module’s functioning are understood before embarking on upgrading exercises
• Provide information to management / users with regard to upgrades
• Facilitate the upgrading of existing IT Systems and deliver on service level agreements
• Ensure the greatest level of integration between all the different systems within Services SETA
• Optimize the operation and maintenance of existing IT systems and applications to improve cost efficiency and value for money of IT for Services SETA
• Ensure programming is correct to change field in application as per requirements
• Act as intermediary between core technology and business requirements
• Solve cross functional requests by involving all relevant users / managers
• Evaluate interrelationships and integration between applications to ensure that changes in one part will not cause unwanted results in another part
• Provide specifications of business requirements to developer for coding purposes
• Ensure data integrity and resolution of integrity issues as per POPIA guidelines
• Conduct and provide quality assurance on all applications

Test applications on behalf of Services SETA

• Ensure that business requirements are understood and utilised within the required changes as well as any debugging activities
• Facilitating the solving of applications related problems for Services SETA
• Liaise with vendors to ensure that vendor related problems are solved
• Ensure security, continuity and implement proper governance standards and procedures
• In consultation with the Specialist IT Security, ensure relevant security and back-ups are performed as required
• Ensure that Services SETA comply with all software licensing requirements
• Ensure that segregation of duties are intact after changes made to applications
• Create/amend flow charts and develop programming logic required
• Support the training of users for any changes made on applications
• Ensure that there is ongoing user access management for all application systems
• Ensure that all systems logs are reviewed regularly and a proper system audit trails are implemented
• Assist in resolving audit queries from both internal and external auditors

Achievement of Work Plans

• Execute work plans and drive the evidence collection in real time
• Produce reports against the implementation of work plans
• Respond to audit findings with complete evidence, on time
• Implement documented data management practices
• Comply to policies and procedures in the unit
• Record, file and ensure the availability of information

Requirements

• National Senior Certificate or equivalent, at a minimum NQF 4
• Relevant NQF Level 7 qualification in Informatics, Computer Science, Information Technology or related field
• Proven knowledge of Applications Development and database management in most technology stack or framework like Java, C#, HTML, ASP.NET Framework, Python, Azure Native App Services, MS SQL
• 5-7 years’ relevant experience in Business systems or applications, of which 3-5 years should have been at a management role

go to method of application »

DUTIES AND RESPONSIBILITIES

Supply Chain Management Services Oversight

• Develop and implement comprehensive SCM strategies, policies, and procedures aligned with Services SETA goals and industry best practices
• Lead and oversee the procurement process, including vendor selection, bidding, and contract awarding, to ensure cost-effective and appropriate sourcing of goods and services
• Manage and monitor supplier performance
• Addresses escalated performance-related issues with service providers according to contract agreements
• Facilitate and manage the establishment of Bid committees and compliance of their activities with relevant regulations and legislation, as well as Services SETA’s policies

Overseeing Contract Management Systems and Processes

• Develop and implement strategies, policies and procedures for contract management and administration in compliance with relevant legislation and Services SETA’s policy
• Manage the contract lifecycle to minimise risks and optimise value for Services SETA
• Conduct regular reviews and audits of contracts to identify areas for improvement and ensure adherence to contractual terms and conditions
• Building and maintaining relationships with internal and external customers, suppliers, and stakeholders

  Reporting

• Providing regular updates and reports to senior leadership and executive management on SCM and contract management activities
• Collaborating with finance and accounting departments to generate financial reports (e.g., procurement expenditure and budgetary allocations)
• Compiling and presenting reports on supplier performance
• Compiling and submitting procurement transactions as required by the National Treasury

Internal Controls and Risk Management

• Continuous improvement of financial and procurement policies and practices
• Support internal and external audit activities
• Implementation of Auditor General’s recommendations
• Reduction in overall audit findings
• Maintain efficient document management

Achievement and Management of the Department’s Business Plans

• Contribute to the development of the Annual Performance Plan (APP) and Strategic Plan (SP)
• Provide feedback to management for strategic improvements
• Develop operational plans for the Department
• Ensure the implementation and compliance to reporting templates and frameworks
• Ensure monthly reporting in the Department
• Manage variances in actual vs. budget expenditure in all areas of accountability
• Develop risk management strategies and a risk register for the Department
• Develop and review policies and procedures for the Department
• Oversee implementation of policies and procedures
• Ensure unqualified audit results
• Ensure clean administration is maintained
• Resolve audit queries and ensure the availability of information for audit purposes
• Manage and monitor budget in the Department

People Management

• Conduct timeous recruitment and selection of competent and relevant staff
• Implement Services SETA’s BEE targets in the Department
• Implement Services SETA’s performance management in the Department
• Induct and orientate direct reports
• Provide capacity building and guidance, through training, coaching and development of direct reports
• Ensure that employees have clear work expectations and goals
• Ensure attendance of staff
• Manage the disciplinary of employees in the Department
• Influence direct reports towards a positive attitude and high performance

Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Honours degree or postgraduate qualification (NQF Level 8) in Supply Chain Management, Financial Management, or related field is required
• 7-10 years’ experience in Supply Chain Management and/or Procurement, of which at least 5-7 years should have been in a management role

go to method of application »

DUTIES AND RESPONSIBILITIES

Provide overall Executive Support for the CEO

• Establish and maintain strategic networks to promote and encourage awareness of, and commitment to, Services SETA’s mandate and strategic priorities for the Office of the CEO
• Analyse progress reports, investigate variances, ensure corrective action and synchronisation of activities to remain on track with progress
• Attend Manco/ Exco and management meetings, provide input to problem resolution and implement steps to break down barriers that hinder progress
• Ensure that documentation submitted to the CEO’s office comply with the Services SETA policies and procedures and processes, and quality assure submissions for completeness, accuracy and relevance
• Review monthly reports and assess against quarterly performance targets 
• Attend a multitude of strategy forums and key management and governance committees to stay up to date with operational conditions and provide early warning to the CEO of any probable issues and proposed solutions
• Ensure that decisions taken by the CEO are communicated to the correct audience in a timely manner, and gauge the understanding and commitment from all
• Evaluate, interpret and deliver only relevant information to the CEO to ensure that the time of the CEO is not taken up with operational issues that should be resolved elsewhere
• Distribute issues to the correct level of operational management for resolution
• Act as the initial point of entry for escalated matters and for queries from other external stakeholders. Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the CEO
• Review the content of all service level agreements, contracts and other documents prior to CEO sign-off

Coordinate the Annual Policy Reviews by Departmental Heads

• Prepare the key themes, presentations and reviews for the CEO and assist with detailed content when required. Ensure that presentations are packaged to reflect the Services SETA brand
• Interact with other internal departments on behalf of the CEO to facilitate problem-solving and to ensure interaction and integration
• Facilitate and oversee strategic and operational planning and performance review processes within the organisation
• Co-ordination of Executive and Senior Management Meeting
• Develop and Manage Budget for the Office of CEO
• Provide monthly and quarterly management reports
• Ensure implementation of projects and execution of required actions
• Lead Change and business Transformation on behalf of the CEO
• Assist the CEO in ensuring there is an effective Compliance Management Policy and operating procedures in place
• Assist the CEO with the implementation of Risk Management by ensuring that management execute their responsibility towards Risk Management and integrating Risk Management into operational routine

Management of Support Structures and Business Integration

• Oversee the implementation of strategies, frameworks, and operational plans of all support structures, ensuring success and business integration
• Lead problem-solving within the support structures
• Provide strategic leadership and line management to all functional heads located in the office of the CEO, including but not limited to:
• Strategic partnerships and relations
• Special Projects and Infrastructure
• Enterprise Legal, Compliance and Risk Management
• Governance and Board Secretariat
• Internal Audit, Fraud and Forensics
• Transformation and CSI 

Public Relations and Brand Management

• Ensure the strengthening of Services SETA’s public image for the purpose of visibility
• Give guidance and research the development of standard templates and/or specifications regarding corporate identity
• Monitor progress and provide guidance regarding the management of variances and problem areas
• Provide progress reports against plans according to service level requirements
• Manage the day-to-day running of the Division, including compliance to budget
• Manage services required by external service providers, including developing terms of reference, drafting required contracts
• Ensure delivery of services against contractually agreed deliverables 

Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Masters degree qualification (NQF Level 9) in Business Administration or Public Administration or equivalent
• 8-10 years’ Management Experience and 5-7 years must be at a senior management level

go to method of application »

DUTIES AND RESPONSIBILITIES 

Provision of Finance Services  

• Financial Planning and Budgeting for the organisation
• Supply Chain Management
• Expenditure Management
• Revenue Management
• Asset Management
• Payroll Administration
• Project Accounting and Grants Management

Financial Reporting

• Lead the compilation of annual financial statements
• Lead the compilation of quarterly and annual reports
• Manage the formulation of reporting templates 

Internal Controls and Risk Management  

• Implement continuous improvement of financial policies and practices
• Monitoring of progress on the implementation of the Auditor General’s recommendation
• Ensure efficient document management

Provide Strategic Leadership to the division

• Contribute to the development of the organisational APP and SP
• Prepare budget and budget review for the Division and ensure compliance thereto

Ensure the availability of resources at the facilitates Service Delivery in the division

• Manage the utilisation of all systems in the Division
• Develop human resource staffing plans
• Ensure the recruitment of staff in the Department
• Ensure implementation of Services SETA’s performance management system 
• Provide capacity building through coaching and development of direct reports
• Ensure positive staff morale

Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Masters degree qualification (NQF Level 9) and registration with a professional body as a Chartered Accountant (SA)
• 8-10 years’ Management Experience and 5-7 years must be at a senior management level: Finance management, Auditing Profession, Public sector role

go to method of application »

DUTIES AND RESPONSIBILITIES

In terms of duties and responsibilities, the CEO must:

• Ensure the development and implementation   organisation’s overall strategic plan and budgets as prescribed by the Department of Higher Education and Training and National Treasury
• Ensure the development of and adherence to the Services SETA’s corporate management, core business delivery, financial management and reporting policies, processes, systems and procedures
• Oversee the development of the business plans and budgets of the corporate management, core business and financial management divisions
• Ensure sound corporate management in the organisation, including with respect to Office of the Chief Executive Officer, Planning, Operations, Corporate Services and Finance functions
• Ensure that the organisation’s core business is implemented in line with applicable protocols and policies set out by SAQA and/or the QCTO, and relevant legislation and regulations
• Ensure the development of the relevant controls to ensure that the Services SETA’s financial resources and assets are managed with integrity and in line with the PFMA
• Ensure that the Services SETA is adequately shielded from or effectively manages risk
• Ensure the organisation’s compliance with relevant legislation and monitor legislative and regulatory developments pertaining to it
• Ensure the development and implementation of a Supply Chain Management system consistent with legislative and other good governance arrangements
• Ensure the Services SETA’s fulfilment of grant disbursement in terms of applicable laws and regulations
• Ensure that Services SETA-funded projects are implemented efficiently and effectively
• Ensure sound relations with SETA’s stakeholders, particularly with respect to the organisation’s operations
• Oversee performance management and the development of all Services SETA staff
• Ensure the Services SETA compliance with all its policies, legislative, regulatory and reporting obligations
• Ensure that the responsibilities as delegated by the AA are carried out efficiently 

Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Masters degree (NQF Level 9) in one of the following fields: Business Management, Accounting, Finance, Public Administration, Law or Education
• At least a total of 12-15 years’ management experience, 8-10 years of which should be at the senior management level