Manager: Applications, Integration and Business Intelligence at Services Seta

DUTIES AND RESPONSIBILITIES

Aligned and upgraded applications

• Lead the Services Seta application development inline with the SSIIMS ICT Strategy
• Evaluate trends and future developments and make recommendations to management
• Implement IT systems policy within the framework of governance standards and procedures
• Evaluate user and Servies SETA’s requirements within applications and systems functionalities and ensure that applications meet user requirements
• Interpret Services SETA’s functional requirements in terms of what is happening with applications
• Liaise with all relevant application support organisations / vendors to ensure that the applications are efficiently managed
• Oversee the improvement of system’s technical support in the organisation
• Ensure changes to the application as and when business requirements change
• Stay abreast with changes in applications development standards
• Research relevant technology and update current applications utilisation
• Ensure that new module’s functioning are understood before embarking on upgrading exercises
• Provide information to management / users with regard to upgrades
• Facilitate the upgrading of existing IT Systems and deliver on service level agreements
• Ensure the greatest level of integration between all the different systems within Services SETA
• Optimize the operation and maintenance of existing IT systems and applications to improve cost efficiency and value for money of IT for Services SETA
• Ensure programming is correct to change field in application as per requirements
• Act as intermediary between core technology and business requirements
• Solve cross functional requests by involving all relevant users / managers
• Evaluate interrelationships and integration between applications to ensure that changes in one part will not cause unwanted results in another part
• Provide specifications of business requirements to developer for coding purposes
• Ensure data integrity and resolution of integrity issues as per POPIA guidelines
• Conduct and provide quality assurance on all applications

Test applications on behalf of Services SETA

• Ensure that business requirements are understood and utilised within the required changes as well as any debugging activities
• Facilitating the solving of applications related problems for Services SETA
• Liaise with vendors to ensure that vendor related problems are solved
• Ensure security, continuity and implement proper governance standards and procedures
• In consultation with the Specialist IT Security, ensure relevant security and back-ups are performed as required
• Ensure that Services SETA comply with all software licensing requirements
• Ensure that segregation of duties are intact after changes made to applications
• Create/amend flow charts and develop programming logic required
• Support the training of users for any changes made on applications
• Ensure that there is ongoing user access management for all application systems
• Ensure that all systems logs are reviewed regularly and a proper system audit trails are implemented
• Assist in resolving audit queries from both internal and external auditors

Achievement of Work Plans

• Execute work plans and drive the evidence collection in real time
• Produce reports against the implementation of work plans
• Respond to audit findings with complete evidence, on time
• Implement documented data management practices
• Comply to policies and procedures in the unit
• Record, file and ensure the availability of information

Requirements

• National Senior Certificate or equivalent, at a minimum NQF 4
• Relevant NQF Level 7 qualification in Informatics, Computer Science, Information Technology or related field
• Proven knowledge of Applications Development and database management in most technology stack or framework like Java, C#, HTML, ASP.NET Framework, Python, Azure Native App Services, MS SQL
• 5-7 years’ relevant experience in Business systems or applications, of which 3-5 years should have been at a management role