Freedom Stationery is a South African company that has been delivering high-quality, affordable stationery products for over three decades. From humble beginnings, we have grown into a trusted household name, supplying a comprehensive range of stationery. Our products are designed to meet the everyday needs of students, professionals, and businesses, providi...
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Freedom Printpak is a leading provider of innovative and high-quality packaging solutions. We are seeking an experienced and results-driven Key Accounts Manager to join our growing commercial team. This role is responsible for managing strategic customer relationships, driving sustainable sales growth, and ensuring exceptional service delivery across key accounts. The successful candidate will play a critical role in strengthening long-term customer partnerships, delivering tailored packaging solutions, and identifying new business opportunities aligned with Freedom Printpak’s growth strategy.
Key Responsibilities
Manage and grow a portfolio of strategic key customer accounts within the packaging sector
Drive revenue and margin growth by expanding business within existing customer relationships
Develop detailed account strategies aligned with customer objectives and Freedom Printpak’s growth plans
Gain an in-depth understanding of customers’ operations, packaging requirements, and future business plans
Identify, pursue, and secure new key customers and business opportunities within target markets
Prepare and maintain accurate monthly and quarterly sales forecasts
Monitor account performance against agreed sales and profitability targets and implement improvement actions
Collaborate closely with internal teams to ensure efficient execution and consistently high service levels
Act as the primary point of contact for key customers, managing expectations and resolving issues effectively
Build and maintain long-term customer partnerships based on trust, integrity, and service excellence
Job Requirements
A minimum of five years’ successful experience managing key customer accounts within the packaging industry
Strong technical understanding of packaging materials, including solid board, corrugated, carton, and flexible packaging
An established FMCG customer network will be considered a strong advantage
Demonstrated ability to consistently achieve sales growth and profitability targets
Proven capability to work independently while managing multiple customer accounts and priorities
Strong commercial, negotiation, and relationship management skills
Excellent verbal and written communication abilities
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