Key Accounts Manager - Wadeville at Omnia (Pty) LTD

Qualifications

• University (First degree), i.e. Bachelor of Science or Water Innovation/Care 

Experience

• 5 – 8 years in water and wastewater treatment products and solutions offerings and key account management

Duties  

• Manage a portfolio of key customers to facilitate the growth of the product basket and solution offerings.
• Enhance the customer relationship to ensure long term partnerships.
• Develop customer account plans to identify and present new opportunities to the business.
• Build partnerships with key customers to ensure the long-term viability of the relationship.
• Identify and growth strategic customers.
• Conduct market research and analysis to identify opportunities and threats within the product segment, focusing on positioning.
• Collaborate with cross-functional teams to develop and refine product strategies
• aligned with business objectives.
• Drive new product development initiatives, from concept to launch, ensuring adherence to quality and regulatory standards (NPI - New Product Implementation).
• Oversee existing product development (EPD), managing stock forecasting for a broad range of principals and SKUs.
• Prepare product costing, including shipping details, and share comprehensive templates with the commercial team.
• Responsible for managing relationships and interface with principals.
• Take ownership of the entire product lifecycle, managing products from introduction to end-of-life.
• Monitor product performance and customer feedback, utilising data-driven insights to enhance product offerings.
• Collaborate closely with principal suppliers, sales managers, production, quality, and supply chain teams to optimise existing products and introduce improvements. 
• Collaborate seamlessly with sales, marketing, supply chain, and quality teams to ensure alignment and effective communication.
• Provide product insight and support to sales teams, enhancing their product knowledge and driving successful sales strategies.