Sasol is an international integrated energy and chemicals company that leverages the talent and expertise of our more than 30 300 people working in 33 countries. We develop and commercialise technologies, and build and operate world-scale facilities to produce a range of high-value product streams, including liquid fuels, chemicals and low-carbon electricity...
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Managing the complete customer lifecycle and sales pipeline, from lead management through to the end of contract. This includes achieving volume and margin targets; developing and pursuing a sales pipeline, customer level sales forecasting and account planning, managing both tender and unsolicited bids; executing sales and account management activities and providing customer service support. Review key sales indicators and develop relevant reports. Strive for the development of new relations to grow customer network.
Key Accountabilities
Achieve sales targets - volume and margin
Spend a minimum of 50% of time performing customer-facing activities
Record daily activities on CRM
Identify, pursue and manage leads to maintaining a healthy sales pipeline within CRM
Develop new business with existing clients and/or identify areas of improvement
Manage the sales processes for tenders and unsolicited bids
Negotiate and agree product, price and service package with customers
Complete and submit tender documentation and/or proposals
Manage the on-boarding process for new customers
Ensure completeness and accuracy of customer masterdata
Manage customer contracts including contract and reminder dates in CRM
Develop and implement an account plan for each customer to manage the customer lifecycle
Manage on-site assets including asset verification and SOPs
Manage the localisation / enterprise development requirement of the contract to gain advantage.
Build and maintain positive relationships with managers, peers, service and support functions to deliver the service package to the customer
Forecast sales for each customer and manage the deviation between the contractual, forecast and actual volume
Provide weekly and monthly reports
Adhere to SHE requirements at customer sites in alignment with set standards for safe operations
Review the customer portfolio against overall sales targets
Monitor market and competitor activity
Continuously improve own skills and knowledge. Complete, implement, and track personal development plans to attain personal performance goals.
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