KYC and Administration Specialist at Old Mutual

Job Description

• This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Key responsibilities will include amongst others the following:

• Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, and trusts from a wide range of jurisdictions.
• Perform Client Risk Assessments in line with the business RMCP and AML requirements within an offshore administration environment.
• Perform Client Due diligence in line with FICA requirements.
• Request, review and update client information upon trigger events.
• Performs end to end client on-boarding: document checks, data capturing, service provider account opening.
• Supports the business with all aspects of data remediation.
• Ensure that data quality standards are being adhered to and support the Team Leader with the review and monitoring of outstanding audit actions.
• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• May act as mentor / resource to less experienced Administrators.
• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Qualifications, Skills and Experience required:

• Min 6 months experience performing remediation tasks within Old Mutual International. (Advantageous)
• Experience in the Isle of Man AML/KYC regulatory environment
• Strong understanding of Offshore Investments AML/Compliance Program.
• Knowledge on FATCA and CRS regulations.
• Excellent communication skills
• The ideal candidate must have an advanced working knowledge of Excel and Word
• Ability to work independently and with minimal supervision.
• Must be able to work well under pressure during tight deadlines.
• Strong attention to detail and organisational skills.

Skills

Competencies

• Directs Work
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

• 15 September 2025