L&D Accredited Training Administrator at Shoprite Group of Companies

Purpose of the Job    
The purpose of the Administrator role is to provide support to the specific People function Portfolio by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function. 
Responsibility Areas:

• Consolidate learner agreements for SETA registration purposes.
• Ensure learner agreement accuracy before submission to the SETA.
• Ensure the accurate and timely implementation and maintenance of training records in theLMS system.
• Participate in internal and external audits.
• Liaise with the Divisional Team.
• Liaise with the SETA.
• Assist in SETA Project Coordination.
• Manage the training material ordering process.
• Adhoc administrative duties.

Employee Centric Delivery

• Providing administrative support across relevant People function according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services to.
• Adhering to legislative as required by the functional role.
• Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
• Co-ordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.
• Compiling and updating documents as required.
• Capturing, loading, and processing of relevant documents on relevant systems.
• Maintaining filing and recording all required administration on systems for reference and auditing purposes.
• Making use of official templates and systems for correspondence, memo's and related administrative activities.
• Updating and maintaining People data in accordance with data standards.
• Conducting general office and/or functional-specific administration.
• Capturing and managing orders in the relevant systems where relevant within the function.
• Preparing payment schedules for beneficiaries and service providers.
• Co-coordinating recruitment duties from awareness/ marketing campaign; selection processes; and contracting of bursary holders.
• Collecting and capturing student academic results on the relevant systems.
• Provide administrative support in preparing for Educational Committee meetings and compiling relevant documents.
• Liaising with external third parties if required in terms of the People
• processes within functional area.
• Ongoing screening of incoming correspondence and addressing according to the level of priority for and within the relevant People function.
• Participating in projects and other ad-hoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders, etc.
• Ensuring work is completed according to the sequence required and agreed prioritisation.

People (Self, Team & Organisational)

• Participating in and aligning with the People team to deliver solutions and services to the business.
• Participating in various team activities that foster an innovative, agile, and employee-centric culture where employees are supported, empowered, and valued.
• Participating in various team activities that foster a wellness culture to ensure that the team mentally, physically, and emotionally feels supported.
• Participating in the enablement of a culture of open and transparent communication within the team.

Financial, Reporting & BI

• Ensuring accuracy in data input and relevant reports as applicable to the functional area.
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader People requirements.
• Consolidating basic costs or data as required by the functional area.

Governance & Compliance

• Ensuring compliance with relevant labour relations frameworks and legislation.
• Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
• Managing the identification and mitigation of functional team and administrative risks. 

Future-Fit

• Participating in the integration and effective flow of work with other service areas and business.
• Identifying opportunities for continuous improvement in administrative delivery services.
• Suggesting or sharing ideas related to relevant administrative functional technology requirements where required.

Qualifications    

• HR Diploma 
• Grade 12, National Senior Certificate - (essential). 

Experience    

• +1 year in an administrative role with exposure toL&D Training - (essential).
• Experience within the FMCG, retail sector or similar - (preferred).

Knowledge and Skills    

• Knowledge of Learnership/ Skills Programmes
• Knowledge of SETA processes
• Knowledge of SAP