L'Oréal SA_ Area Sales Manager CPD (JHB East) at L'Oréal

KEY JOB ACCOUNTABILITIES:

• To achieve customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values
• Visit existing customer base/accounts
• Present and sell company products and services to current and potential clients
• Follow up on new leads and referrals resulting from field activity
• Identify sales prospects and contact these and other accounts as assigned
• Establish and maintain current client and potential client relationships
• Identify and resolve client concerns
• Develop and implement special sales activities to reduce stock
• Achieve targets through the implementation of marketing/sale strategies
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
• Complete administration relating to the sales function
• Prepare paperwork to activate and maintain contract services
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
• Feedback on competitor activity, price surveys & promotions
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
• Educate Chains on L’Oréal products, etc
• Maintain sales materials and current product knowledge
• Manage account services through quality checks and other follow-ups
• Implement Planograms
• Maintain merchandising in-store as per agreed layouts of the brand
• Direct external merchandisers accordingly 

TECHNICAL / PROFESSIONAL & PERSONAL COMPETENCIES REQUIRED:

• Masters commerce fundamentals
• Activates business drivers
• Pursues turnover and profit optimization
• Stays up to date with market, consumers & competitors
• Builds on categories shopper insight
• Develops customer-centric business
• Collects and connects comprehensive knowledge about the retailer
• •Influences the retailer
• Builds retailers’ development plans
• Manages intermediate agent relationships
• Adapts brand distribution strategy
• Collaborates across functions
• Problem solving skill
• Manage work volumes, strategize, deal with difficult customers and other job specific challenges
• Planning / Computer literacy / Sales skills

EDUCATION, KNOWLEDGE & EXPERIENCE REQUIREMENTS:

• Relevant Qualification.
• Computer literate & proficient on MS Office Suite (Excel, Microsoft office, Power Point).
• Must have experience in managing Sales Agents and Beauty advisors.
• Understand the fundamentals of Sales and Merchandising.
• Understand layouts/flows and planograms.
• Excellent communication skills written and verbal.