Laundry Manager at Phoenix Recruitment

• Commercial Laundry & Drycleaners based in Plettenberg Bay is looking for an experienced, hands-on Laundry Manager / Supervisor to lead their team.
• The role involves overseeing daily operations, managing staff, monitoring productivity and quality, ensuring efficient workflow and maintaining high operational standards.

Duties:

Daily Operations & Quality Control:

• Oversee daily washing, drying, ironing, pressing and folding operations.
• Plan production schedules and coordinate workflow to meet customer deadlines.
• Monitor productivity, identify bottlenecks and implement improvements.
• Ensure linen is correctly sorted, treated and processed according to fabric-care requirements.
• Maintain consistent standards of cleanliness, stain removal and finishing.
• Keep accurate records of incoming and outgoing laundry.
• Investigate missing items, damage and quality concerns promptly.

Staff Management:

• Supervise, train and motivate laundry staff.
• Allocate tasks, prepare rosters and monitor attendance and performance.
• Train employees in laundry procedures, safe equipment use and chemical handling.
• Maintain clear communication and accountability throughout each shift.

​​​​​​​Equipment & Cost Control:

• Monitor machinery performance and coordinate preventative maintenance and repairs.
• Manage detergent, chemical and consumable stock levels.
• Control chemical dosing and monitor water and energy usage.
• Minimise rewash, linen damage, wastage and production downtime.
• Maintain production reports and communicate operational concerns to management.

​​​​​​​Operational Standards & Safety:

• Maintain high operational standards throughout the laundry.
• Keep work areas clean, organised and safe.
• Ensure correct handling and separation of soiled and clean linen.
• Monitor compliance with hygiene, chemical-storage and workplace safety procedures.

​​​​​​​Requirements:

• Previous management or supervisory experience within an industrial or commercial laundry.
• Strong practical knowledge of commercial washing, drying and finishing equipment.
• Knowledge of fabric care, stain removal, wash programmes and chemical dosing.
• Experience managing staff and coordinating high-volume production.
• Ability to monitor productivity and quality while maintaining efficient workflow.
• Good organisational, record-keeping and problem-solving skills.
• Strong attention to operational standards, turnaround times and cost control.
• A reliable, hands-on approach and the ability to work under pressure.
• Good communication and team leadership skills.
• Willingness to work shifts, weekends and public holidays as operationally required.

Closing Date: 30 Nov 2026