Lead Administrator at Telesure Investment Holdings (TIH)

An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.

Specification
Key accountability areas included in the domain of this position, are:

• Operational / Technical / Financial Results:
• Growing client base of the company by achieving agreed closing ratios
• Achieving quality targets in compliance with relevant quality procedures (SQA)
• Extending correct premiums and cover to clients by capturing information according to quality standards
• Personal Competence Results:
• Ensure effective updating of own knowledge (systems, processes etc)
• Innovation Results:
• Contribute to optimising work practices and procedures
• Relationship Results:
• Effectively build and maintain relationships with colleagues, service providers and clients
• Customer Results:
• Provide an efficient and quality service to client on contact valuing client retention
• Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk

Education
Requirements

• Essential: Matric / Grade 12/ SAQA Accredited Equivalent