Lead Payroll & Benefits Specialist - Southern Africa + Pakistan at GE Healthcare

Job Description Summary
In this role, you will be responsible for the oversight of one or more Payroll & Benefits process(s) which includes developing an in-depth understanding of specific systems, processes, and legislative rules. Identify trends and/or process improvements, and take ownership of all operations-focused tasks for that process(s) including daily work, outsourcing, and auditing. Leverage expertise to work collaboratively across internal operations teams and with GE Businesses to resolve issues.

Job Description
Roles and Responsibilities

• Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses. Manages benefit/payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers benefit/payroll processes. Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams, but can be found in Business teams.
• Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy.
• A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.
• Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance.
• Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• Responsible for the complete wing-to-wing payroll operation throughout the Southern Africa region as well as Pakistan.
• Ensures compliance and adherence to Payroll policies whilst maintaining statutory compliance throughout the various countries.
• The role also has a duel function of being the technical expert on the Enterprise Standard. This role is vital and key to ensuring 100% compliance with the Payroll Enterprise Standard.
• Responsible for vendor relationship management, driving transitions of acquired businesses , transition of existing GE businesses to payroll services and generating payroll communication and reviews with all stakeholders.
• The role also measures payroll vendors’ performance and drives continuous improvement and productivity of the Payroll COE

Required Qualifications

• This role requires advanced experience in the Human Resources & Payroll and Benefits Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• 5+ years’ experience with multi-country payrolls

Desired Characteristics

• High attention to detail
• Strong verbal and written communication skills 
• High level of integrity
• Curious and takes initiative
• Proficient at driving projects independently and reporting up clearly to the management team
• Able to take a product” approach to Payroll
• Ability to design, develop and implement innovative solutions to real issues