Lead Process Engineer at Absa Group Limited (Absa)

KEY RESPONSIBILITIES:

• Drive the improvement, optimisation, and implementation of enduring and fit for purpose processes that align with best practice and global leading standards within the relevant Business Unit or transformation programme.
• Conduct regular reviews of the Business Unit’s performance against targets and perform in-depth analysis of processes, workflows, and systems to identify areas of improvement.
• Work with relevant stakeholders to develop conceptual views of business solutions and capabilities required to support the business strategy.
• Investigate, identify, and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.
•  Provide input to the development of business cases; and post implementation monitoring, tracking, and reporting of financial and non-financial benefits.
• Collaborate with various stakeholders, including senior management, operational managers, and operational staff, to identify improvement opportunities, execute and provide regular updates on project progress and post-implementation results.
• Collaborate with multi-disciplinary teams (Process engineers, UI/UX designers, business analysts, CX designers), including operational and technology teams, to execute on BAU and transformational programmes.
• Explore and evaluate technological advances and innovations that could benefit operations. Identify opportunities for automation and digital solutions to improve efficiency and accuracy.
• Drive the development of the process engineering team to achieve high performance team culture through embedding formal development plans and providing regular coaching.
• Create and maintain a centralized repository of process and related artefacts (e.g., procedures)

MINIMUM REQUIREMENTS:

• Bachelors degree in Industrial Engineering or equivalent NQF 7 qualification
• Lean Six Sigma Certification (Green Belt)
• SAFe® Training (PM/PO, Agilist, etc.)
• 5-8 years Business Process Engineering experience
• 5-8 years Banking ⁄ Technology/ Financial Services environment experience
• Demonstrated experience in application of Process Engineering frameworks (Lean Six Sigma, Design Thinking, etc.)

DESIRED:

• Masters in Industrial Engineering or equivalent NQF 9 qualification
• Lean Six Sigma certification (Black Belt)
• SAFe® Certification (PM, PO, Agilist, etc.)
• Certified Process professional
• Managerial Experience

End Date: April 23, 2026