Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Description
- Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
- Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
- Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Key accountabilities
- Solve key challenges with data linkage and digitization by exploring opportunities in disruptive new technology to grow a data-centric culture.
- Building both predictive and prescriptive machine learning models that will assist with increasing strategic and competitive advantage. All solutions must meet minimum criteria in terms of commercial uplift or increases in efficiencies.
- Partner with internal as well as third party providers of data to expand available datasets
- Provide mentoring to junior team members, through planned interventions as well as by providing guidance on the job by partnering with junior team members
- Ensure that all applicable data risk management standards and policies are adhered too, and also play an active role in the creation, implementation, and maintenance of robust model governance to ensure uniformity and scale of all data models produced.
- Partner with business to solve challenges through data science and also actively partake in the creation of a data science community in the broader organisation by sharing knowledge and skills.
Education
- Bachelor`s Degrees and Advanced Diplomas: Statistics, Bachelor Honours Degree: Physical, Mathematical, Computer and Life Sciences
End Date: April 22, 2026
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Job Description
- Leadership : Be an activate contributor and thought leader and influencer to the Africa CRES Director of Operations. Develop and implement the regional vision and strategy in line with the Africa FM strategy and Africa CRES strategy across the continent. Overall accountability for ensuring alignment of FM Services vision and strategy to the wider CRES strategy and vision, in line with the firms values. Play a strong collaborative role in working across the other Africa CRES functions and Rest of Africa. Responsible for strategic, commercial and financial management for Facilities Management services across the South Africa portfolio and acting as a COE for Rest of Africa. Motivate and inspire the direct and indirect teams within the Africa CRES organisation. Identify, design and drive change initiatives across the continent to develop market leading solutions that provide value to the Bank .Demonstrate self-awareness and integrity when providing leadership to the organisation. Play a collaborative and value creating role across the whole business. Demonstrate empathetic listening when communicating with people. Effectively manage diverse relationships at all levels both internal & external
- Management & Decision Making: Lead a team of Facilities Management professionals with overall responsibility for the provision of hard and soft services to the South Africa portfolio. Manage the outsourced suppliers in the delivery of day to day facilities management services to the South Africa portfolio of c700 buildings, covering 1m sqm and total operating expenditure in excess of R750m.Direct/oversee all activities within the FM sub function of Africa CRES.Create long term forecasts based on business strategy and external benchmarks. Formulate and present all business cases via the relevant procurement boards to support programmes of change and ensure full compliance with governance. Ensure that operational control and delivery of FM services in support of business operations is of the highest appropriate standard and meets all regulatory requirements. Operate buildings and services at minimum risk to the Bank's business operations. Drive a culture of measurable continuous improvement and innovation for all services. Proactively be responsible for developing, operating, reviewing, maintaining and replacing FM assets to ensure operational effectiveness and minimising the unavailability of assets and premises. Responsible for the management and monitoring of vendor performance through specific and targeted global reporting standards and any remediation of performance as required. Escalate contract performance issues in line with the contract escalation standards. Actively own the relevant sections of regional BCM plans. Accountable for the development of the strategic relationship with key vendors to ensure alignment and mutual benefit. Accountable for owning their own layer and driving empowerment through the outsourced model. Ensure that all Africa CRES services are defined and provided to the most appropriate standards required by the Bank
- People Management : Coach, mentor and manage team members toward driving business objectives and ensuring colleague development and high performance. |
- Compliance : Ensure full statutory and legislative compliance across the SA portfolio and across all service lines at all times. Accountable for the identification and appropriate escalation, reporting, controls and the remediation of risk events for this area. Accountable for the development of an open attitude towards risk reporting and a no blame culture both internally and externally. Support and drive all Group and functional Governance activity relating to Facilities management. Supports and drives the Group Sustainability targets. Works with and supports all activities around disability awareness. Actively contributes to Group citizenship agenda
- Strategy Leadership : Develop and implement the South Africa FM strategy in line with the firms Africa CRES FM strategy to ensure that it meets the needs of all areas of the business. Ensure that the FM strategy is aligned, leverages and fully supports all other Africa CRES and business activities. Develop and articulate the vision that underpins all strategic activities within your Function. Develop market leading FM solutions to provide services across the SA portfolio and that delivers value both tangible and intangible to the organisation. Accountable for the strategic supplier relationship management in line with all SRM requirements. Communicate the relevant segments of the FM Services strategy across the workforce, to enable all people to be aware of how they are contributing to the overall business strategy. Ensure overall alignment of strategies with business strategies and priorities between the Stakeholder Businesses. Act as an ambassador for Africa CRES and develop relationships in the wider community to support the activities of the Bank. Be recognised as a thought leader in industry bodies within the SA FM service industry.
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical Planning and Construction (Required)
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Job Description
Audit Delivery and Issue Assurance
- Deliver on work assigned by the Audit Manager to a high quality and in accordance with the requirements of the IA Methodology.
- Assist the Audit Manager with planning and execution of fieldwork and also during reporting phase, uniformly applying the methodology and quality standards, focusing the work on key risks, with minimum supervision from the audit manager
- Perform design and operating effectiveness testing (DEA/OET), applying professional scepticism and sound audit judgement.
- Identify control weaknesses, assess root causes and impacts, and raise clear, factual and value‑adding audit observations.
- Proactively support Issue Assurance / validation testing in line with methodology requirements.
Data Analytics and Technology‑Enabled Auditing
- Apply data analytics and Computer Assisted Audit Techniques (CAATs), where appropriate, to support risk assessment, control testing and audit conclusions.
- Interpret management information, reports and datasets to corroborate findings, identify trends/exceptions and support fact‑based discussions with stakeholders.
- Use audit tools and available digital solutions to enhance audit coverage, efficiency and insight, and identify opportunities for audit process improvement or automation.
Reporting and Documentation
- Prepare high‑quality audit working papers that accurately reflect work performed, evidence obtained and conclusions reached, in line with methodology standards.
- Draft audit issues and contribute to audit reports that are concise, balanced, risk‑focused and suitable for senior management and risk committee audiences.
- Ensure audit observations and agreed management actions are factually accurate and supported by sufficient, appropriate evidence.
Stakeholder Engagement and Continuous Monitoring
- Build and maintain effective working relationships with business management, second‑line functions and Internal Audit colleagues throughout the audit lifecycle.
- Communicate audit progress, key risks and issues clearly, constructively and in a timely manner.
- Engage openly with stakeholders to discuss control effectiveness and factual accuracy of findings.
- Maintain an up‑to‑date understanding of Business Banking activities, emerging risks and regulatory developments.
Preferred Education and Experience:
- B Degree (Commercial, Informatics, Statistics)
- B Degree Honours (Advantageous) (Commercial, Informatics, Statistics)
- CA (SA), CIA, CISA or relevant qualification
- Relevant banking industry qualification (e.g. SA Institute of Bankers)
- Minimum 3–5 years’ experience in Internal Audit, External Audit, Risk Management or Controls within a financial services environment.
- Practical experience in risk‑based auditing and control testing.
- Exposure to Business Banking / SME / Commercial Banking products and processes.
- Exposure to General Technology environments and the use of Computer Assisted Audit Techniques (CAATs) and data analytics at a foundational or interpretative level
- Experience applying basic data and information analysis (e.g. review of MI, trends, variances and exceptions) to enhance audit coverage and support assurance conclusions.
- Ability to interpret data outputs and reports produced by the business and assess their relevance to identified risks and control effectiveness.
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Job Description
- Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
- Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
- Risk Management: Ensure that portfolio meets the required risk management standards
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: April 30, 2026
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Job Description
- Administrative Activities: Efficiently manage the diary. Must be able to manage complex travel requirements and book promptly, with itineraries and meetings prepared efficiently.
- Diary Management: Proactively manage the diary of the Executive.
- Stakeholder Engagement: Manage stakeholder expectations to ensure a positive experience.
- Must be able to work in a high pace environment.
- Quality Assurance: Maintain high-quality standards in all tasks, verify information for accuracy, and uphold confidentiality at all times.
- Meeting Deadlines and Innovation: Complete tasks promptly, communicate effectively when facing challenges, and provide innovative solutions.
Education and Experience:
- Matriculation certificate.
- Degree or Advanced Diploma in a related field is preferred.
Knowledge and Skills:
- Experience in Banking/Financial Services.
- 3-5 years in an Executive Assistant/Team Assistant role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Exceptional stakeholder engagement skills.
- A proactive and positive approach to tasks.
- Highly organized, diligent, innovative, and resilient.
- Capable of multitasking and managing various projects.
- Well-presented and articulate communicator.
End Date: April 24, 2026
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Job Description
- Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives
- Learning: Attend and participate in all training and development interventions against agreed development objectives
- Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis
- Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: April 18, 2026
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Key Accountabilities:
Data Analysis and Modelling
- Utilise advanced analytics and machine learning techniques such as predictive modelling, clustering algorithms, and marketing mix modelling (MMM) to support key market segments and forecast marketing performance.
- Apply rigorous data analysis to uncover insights that support marketing strategy and decision-making.
- Translate analytical outputs and scenario planning to provide forward-looking insights that guide investment decisions.
Insights Generation and Consultation
- Translate complex data outputs into clear, actionable insights, linking findings to marketing strategy, customer behaviour, and performance outcomes.
- Collaborate with business stakeholders to define key questions and ensure data analysis aligns with strategic priorities.
- Present findings through presentations, reports, and visual dashboards to support executive-level decisions.
Marketing ROI Programme Management
- Implement and sustain the Group-wide Marketing ROI measurement programme.
- Partner with external suppliers to execute MMM and ML attribution models, ensuring consistency and accuracy in measurement across Business Units.
- Track, analyse, and report on marketing effectiveness metrics to support budget optimisation.
Dashboard Development and Automation
- Design and maintain interactive dashboards for real-time access to marketing insights.
- Automate reporting solutions that streamline data delivery and enhance decision-making efficiency.
- Identify opportunities to improve existing dashboards for accuracy, usability, and business relevance.
Data Management and Quality Assurance
- Ensure the integrity, accuracy, and reliability of data across multiple marketing and research systems.
- Apply data modelling principles to integrate diverse datasets and create holistic views of marketing performance.
- Oversee data validation processes and proactively identifies opportunities for improvement in data architecture and governance.
Cross-Functional Collaboration
- Provide analytical support for strategic projects and campaign evaluations across Business Units.
- Encourage shared learning and best practice adoption across teams to enhance analytical maturity.
Continuous Improvement and Innovation
- Stay abreast of emerging analytics methodologies, tools, and technologies to enhance insight generation.
- Proactively identify opportunities to digitise and optimise existing processes and reporting.
- Foster a culture of curiosity, innovation, and learning within the Research and Insights team.
Education & Qualifications:
- Bachelor’s Degree, Advanced Diploma, or B Tech [NQF 7]
- Field of Study (Preferred): Data Science, Business / Marketing Analytics
Work Experience:
- 5 - 12 years experience in Data science or Business/Marketing Analytics, including a track record of 3 years in a people management position.
- Exposure to process design, optimisation, quality management, customer centricity, technology and data-driven decision-making is preferred.
- Proven track record in managing marketing ROI programmes and delivering strategic insights.
- Experience in cross-functional collaboration and stakeholder consulting at senior levels.
- Exposure to digital marketing ecosystems and omnichannel campaign evaluation.
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End Date: May 4, 2026
Job Description
Relationship Management
- Act as the primary relationship owner for clients, serving as their central point of contact for all commercial and investment banking needs.
- Build strong, long-term relationships with clients in the Agricultural sector, understanding their unique business cycles, financing needs, and market dynamics.
- Engage regularly with clients to identify opportunities to support business growth and sustainability through the bank’s products and services.
Client Solutioning
- Take overall accountability for service delivery by coordinating across the cross-functional team — including Transactional Banking, Credit, Client Control, Client Service, and Product/Sector specialists.
- Develop bespoke financial solutions suited to the agricultural value chain (e.g., working capital, asset finance, seasonal facilities, and risk management products).
- Ensure all solutions align with both client requirements and the bank’s risk appetite and profitability goals.
Portfolio & Risk Management
- Manage the risk profile of the client portfolio through regular assessments, monitoring, and proactive engagement.
- Maintain a sound understanding of the bank’s regulatory and compliance frameworks as well as industry-specific legislation affecting the agricultural sector.
- Ensure timely credit reviews, compliance checks, and risk mitigation strategies are implemented.
Business Development & Growth
- Identify and pursue new business opportunities within the agricultural value chain (e.g., primary producers, processors, agri-input suppliers, and agri-related SMEs).
- Leverage internal and external networks to grow the portfolio and enhance the bank’s footprint in the Agri market.
- Drive client acquisition and retention by delivering on the segment’s CVP and maintaining high client satisfaction levels.
Stakeholder Engagement
- Collaborate with internal partners and external stakeholders to strengthen the bank’s position in the market.
- Provide insights on market trends, sector performance, and policy changes impacting the agricultural sector.
Qualifications and Experience
- Bachelor’s degree in Commerce, Finance, Agriculture, or related field (preferred).
- 3–5 years’ experience in relationship management or business banking, with exposure to agricultural or commercial client portfolios.
- Strong understanding of credit principles, financial analysis, and risk management.
- Proven track record in client acquisition, cross-selling, and portfolio growth.
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End Date: April 24, 2026
KEY FOCUS AREAS
- Assign estates to qualified Administrators and supervise the sale or rental of assets to ensure beneficiaries receive optimal value, in accordance with client directives or instructions from the Master of the High Court.
- Maintain up-to-date knowledge of the fiduciary industry and all relevant legislation governing trust administration.
- Engage with Funds, Executors, Attorneys, Co-Trustees, the Master’s Office, the Road Accident Fund, and the South African Revenue Service (where applicable) to address matters pertaining to trusts.
- Participate in the management of complex trust cases and facilitate both internal and external client communications.
- Remain informed about the latest investment options by monitoring prevailing interest rates, potential capital growth opportunities, and associated risks.
- Stay abreast of investment products suitable for individuals and trusts by reviewing financial and media reports and by conducting monthly consultations with Absa Fund Managers to discuss current economic trends.
- Coordinate the preparation of monthly management reports and analyze estate data to achieve targeted income objectives.
- Implement measures to prevent fee reversals resulting from negligence or breaches of policy.
- Delegate administrative responsibilities to support staff, including the processing of estate renunciations and the resolution of finalized estate queries.
Strategy Formulation and Execution
- Drives strategic initiatives that impact multiple business units and contributes to the overall business strategy at a regional or group level
- Implement business plans and operational strategies aligned to defined objectives.
- Translate strategic goals into team-level actions and delivery milestones.
- Monitor execution progress and escalate risks or issues as required.
Customer Primacy
- Use customer feedback and insights to improve service delivery.
- Support initiatives that enhance customer experience and satisfaction.
- Collaborate with teams to ensure consistent and responsive customer service.
Sustainable Growth
- Contribute to growth initiatives through effective delivery and performance management.
- Monitor financial and operational metrics to ensure sustainable outcomes.
- Support investment decisions through analysis and reporting.
Client-Driven Innovation and Change
- Represents the organization externally to bodies such as Board of Trustees, negotiates at senior levels where trustees are high & ultra-high nett worth clients, and manages complex stakeholder relationships
- Identify opportunities for process improvement and innovation.
- Support change initiatives and ensure team readiness and adoption.
- Apply lessons learned to improve future delivery and outcomes.
Leading Talent
- Leads medium to large, diverse teams across multiple geographies, with responsibility for significant budgets and strategic planning
- Develop team capabilities through coaching, training, and performance management.
- Foster a collaborative and inclusive team culture.
- Manage individual and team performance to support business goals.
Operational Effectiveness
- Demonstrates expert-level knowledge in Trust Administration and significant expertise in related disciplines such as compliance, risk management, and digital transformation
- Accountable for decisions that shape Trust Services policies and have a direct impact on BU financial performance
- Execute operational plans with clear KPIs and performance measures.
- Optimise processes for efficiency, quality, and customer alignment.
- Resolve operational issues and ensure continuity of service.
Digital Adoption
- Promote the use of digital tools and platforms to enhance delivery.
- Identify opportunities for automation and digitisation.
- Support digital transformation initiatives within the team.
Good Governance, Risk and Compliance
- Implement governance and compliance frameworks in daily operations.
- Monitor and manage risks, ensuring adherence to regulatory requirements.
- Support audit readiness and reporting.
Data Monetisation
- Use data to inform decisions and improve performance.
- Ensure data quality and relevance for reporting and insights.
- Apply analytics to identify trends and opportunities.
Stakeholder Management
- Build and maintain effective relationships with internal and external stakeholders.
- Align delivery with stakeholder expectations and business priorities.
- Communicate progress, risks, and outcomes clearly and consistently.
Education
- Bachelor`s Degrees and Advanced Diplomas: Estate and Trust Management, Bachelor`s Degrees and Advanced Diplomas: Financial Economics, Bachelor`s Degrees and Advanced Diplomas: Law
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Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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Job Description
- Customer satisfaction, call resolution, quality assurance of service and calls, and compliance. FAIS Fit and Proper Requirements
- Applicable to this Role (Advice and Intermediary Service): FSCA-Approved Qualification Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing
Education
- Further Education and Training Certificate (FETC)
End Date: April 24, 2026
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KEY RESPONSIBILITIES:
- Drive the improvement, optimisation, and implementation of enduring and fit for purpose processes that align with best practice and global leading standards within the relevant Business Unit or transformation programme.
- Conduct regular reviews of the Business Unit’s performance against targets and perform in-depth analysis of processes, workflows, and systems to identify areas of improvement.
- Work with relevant stakeholders to develop conceptual views of business solutions and capabilities required to support the business strategy.
- Investigate, identify, and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.
- Provide input to the development of business cases; and post implementation monitoring, tracking, and reporting of financial and non-financial benefits.
- Collaborate with various stakeholders, including senior management, operational managers, and operational staff, to identify improvement opportunities, execute and provide regular updates on project progress and post-implementation results.
- Collaborate with multi-disciplinary teams (Process engineers, UI/UX designers, business analysts, CX designers), including operational and technology teams, to execute on BAU and transformational programmes.
- Explore and evaluate technological advances and innovations that could benefit operations. Identify opportunities for automation and digital solutions to improve efficiency and accuracy.
- Drive the development of the process engineering team to achieve high performance team culture through embedding formal development plans and providing regular coaching.
- Create and maintain a centralized repository of process and related artefacts (e.g., procedures)
MINIMUM REQUIREMENTS:
- Bachelors degree in Industrial Engineering or equivalent NQF 7 qualification
- Lean Six Sigma Certification (Green Belt)
- SAFe® Training (PM/PO, Agilist, etc.)
- 5-8 years Business Process Engineering experience
- 5-8 years Banking ⁄ Technology/ Financial Services environment experience
- Demonstrated experience in application of Process Engineering frameworks (Lean Six Sigma, Design Thinking, etc.)
DESIRED:
- Masters in Industrial Engineering or equivalent NQF 9 qualification
- Lean Six Sigma certification (Black Belt)
- SAFe® Certification (PM, PO, Agilist, etc.)
- Certified Process professional
- Managerial Experience
End Date: April 23, 2026
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Job Description
- Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support.
- Customer Experience: To provide service excellence and achieve customer satisfaction
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Minimum Experience and Qualifications:
- NQF Level 5 qualification or higher
- Branch experience
- Customer service experience
- Sales experience
- Experience in handling complaints and resolving queries
- Collections experience will be advantageous
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: April 24, 2026
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End Date: April 23, 2026
Job Description:
- Apply critical thinking, design thinking and problem-solving skills in an agile team environment to solve complex technical problems with high quality solution.
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Quickly produce well-organized, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organization principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with guilds and other technical SME’s to improve and evolve technical products and services
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. Releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization technologies teams and make recommendations for improvements.
- ‘Stay ahead’ of business needs through proactive engagement with business leaders
- Oversee and manage AWS environments, ensuring reliability, security, and compliance.
- Implement and maintain monitoring, logging, and alerting systems for proactive issue resolution (e.g., CloudWatch, Prometheus, ELK, etc.).
- Design and implement full-stack observability strategies, ensuring end-to-end visibility across cloud environments, applications, and infrastructure using tools like OpenTelemetry, AWS X-Ray.
- Develop, deploy, and manage infrastructure using Terraform.
- Design, implement, and optimize CI/CD pipelines using tools like GitHub Actions, Jenkins, GitLab CI/CD, or AWS CodePipeline.
- Work cross-functionally with DevOps, developers, and security teams to drive best practices and mentor junior engineers.
- Identification of automation opportunities, to eliminate waste, encourage self-service, decrease manual toil & enhance operational excellence for users of AWS.
Required Qualifications & Experience
- 10+ years of experience in IT, with a strong focus on cloud operation and engineering
- 7+ years of hands-on AWS experience managing large-scale production environments.
- Expertise in AWS services such as EC2, RDS, Lambda, S3, VPC, IAM, ECS/EKS, and more.
- Strong DevOps and automation expertise using Terraform, Ansible, or other configuration management tools.
- Proficiency in scripting and automation using Python, Bash, or PowerShell.
- Extensive experience with monitoring/logging solutions (e.g., CloudWatch, Prometheus, ELK, Datadog).
- Strong knowledge of observability best practices, including tracing, logging, and metrics collection.
- Good stakeholder management, communication & cross-functional team working for collaborative outcomes.
- Strong knowledge of networking, troubleshooting, security, and IAM best practices in AWS.
- Experience with containerization and orchestration using Docker and Kubernetes.
- Deep understanding of CI/CD tools and workflows.
- Experience in designing highly available and scalable architectures.
- Strong troubleshooting and problem-solving skills with the ability to work in a fast-paced environment.
Education
- Bachelor's Degree: Information Technology
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End Date: April 25, 2026
Digital Strategy, Transformation & AI Enablement
- Define and execute a digital-first strategy for A&I, embedding AI as a core enabler of business transformation.
- Act as the Accountable Executive for digital growth and transformation across all A&I business units.
- Align digital and AI strategies with Absa Group’s Pan-African ambitions and PPB Digital roadmap.
- Lead the adoption of AI-driven capabilities (e.g., predictive analytics, intelligent automation, personalization engines) to enhance decision-making and operational efficiency.
- Provide thought leadership on emerging technologies (AI, machine learning, automation) to solve complex business challenges and future-proof the organisation.
Customer Primacy & Client Driven Innovation
- Champion a customer-first approach across all A&I digital platforms and services.
- Leverage AI and advanced analytics to deliver hyper-personalised client experiences and proactive engagement.
- Embed client feedback, behavioural insights, and journey analytics into product design and enhancements.
- Represent the voice of the customer in leadership forums to influence strategic priorities and investment decisions.
- Drive seamless, omnichannel digital experiences across A&I ecosystems.
- Drive adoption of digital advice, digital onboarding and self-service capabilities.
- Continuously monitor market trends, fintech innovation and competitor platforms
Digital Product Strategy, Lifecycle Management & Commercialisation
- Lead end-to-end digital product lifecycle management (ideation, development, launch, optimisation, retirement).
- Translate strategic objectives into digital and AI-enabled product roadmaps and execution plans.
- Oversee the development of flagship platforms (e.g., A&I Portal, Digital Wills) and scalable digital solutions.
- Identify and drive opportunities for product expansion, diversification, and platform integration.
- Ensure commercialisation strategies maximise product uptake, profitability, and market competitiveness.
Growth, Revenue & Data Monetisation
- Define and implement frameworks to monetise digital platforms, leveraging AI and data insights.
- Identify new revenue streams through digital innovation, embedded finance, and platform ecosystems.
- Utilise advanced analytics and AI models to optimise pricing, cross-sell, and client value propositions.
- Drive measurable commercial outcomes, linking digital investments to revenue growth, AUM expansion, and client acquisition.
- Enable data monetisation strategies while ensuring ethical and compliant data usage.
Digital Adoption & Platform Optimisation
- Drive adoption and utilisation of digital platforms across client and internal user segments.
- Implement AI-driven user engagement strategies to increase digital penetration and self-service capabilities.
- Monitor platform performance using data analytics and continuously optimise for user experience and efficiency.
- Lead change management and stakeholder engagement to embed digital behaviours across the business.
- Enhance operational efficiency through automation, straight-through processing, and integrated plaforms.
- Drive a Digital & AI driven culture in partnership with Human Capital
Governance, Risk & Compliance
- Ensure all digital platforms, AI solutions, and data practices comply with regulatory, legal, and Group governance standards.
- Embed robust risk management frameworks, including AI governance (model risk, bias mitigation, ethical AI use).
- Partner with Risk, Compliance, and Legal to ensure secure, resilient, and compliant digital ecosystems.
- Maintain oversight of cybersecurity, data privacy, and platform integrity.
- Ensure transparency, auditability, and accountability in digital and AI-enabled decision-making.
Operational Efficiency & Value Delivery
- Drive cost efficiencies through automation, AI-enabled process optimisation, and platform integration.
- Establish performance metrics and dashboards to track digital value realisation (financial, customer, operational).
- Lead cross-functional collaboration across Product, Technology, Operations, and Distribution teams.
- Embed agile delivery methodologies to accelerate time-to-market and innovation cycles.
- Continuously improve operating models to support scalable, resilient, and high-performing digital platforms.
Qualification & Experience
- Minimum 7–10 years’ experience in digital strategy execution within the financial services sector, with a strong track record in platform implementation and transformation.
- Proven experience in leading end-to-end digital transformation initiatives, including the design, build and scaling of digital platforms across advice, investments, stockbroking and fiduciary services.
- Demonstrated success in financial services digital innovation, delivering commercial value and measurable business outcomes.
- Experience in driving customer-centric digital platforms and journeys, translating client insights into enhanced digital experiences and solutions.
- Strong track record in enabling digital growth, client acquisition and platform adoption, with clear linkage to revenue generation and business performance.
- Experience in data-driven decision-making and data monetisation strategies, leveraging analytics to unlock new revenue streams and optimise client engagement.
- Exposure to Pan-African or multi-market digital environments and the ability to scale digital solutions across diverse markets (advantageous).
- Experience working within regulated environments, with sound understanding of financial services, governance, risk and compliance frameworks.
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Job Description
- Develop, align, and direct the execution of the sales plan by specifying the priorities for delivery.
- Mobilise Regional Sales team by ensuring adequate level of capacity and capability
- Lead target setting and contact performance objectives with relevant Absa-owned channels and segments in line with market potential
- Manage and control the achievement of business growth through effective contracting and monitoring of targets
- Influence and manage the channel mix by identifying performance optimization interventions that improve sales results
- Effective pipeline value-based priortitzation (profitable business growth in line with risk appetite) and management. Implies optimisation of conversion ratios across the value chain based on most profitable business
- Analyze, interpret management information and produce relevant reports that explain trends and use this to identify performance gap - closing interventions.
- Anticipate tactical strategy and sales practice issues and proactively develop solutions to enhance the quality of the problem resolution.
- Proactively lead and manage the sales team to deliver on the AHL growth objectives
- Build a sustainable high-performance sales culture
- Drive sales rigor through the implementation of effective daily sales practices
- Draw on aptitude and talent to close deals that require specialist input or bespoke solution for a client
- Lead and coordinate the structuring of complex deals for Wealth, Private and Business Banking clients
- Deliver on all value drivers as per the regional Home Loans Scorecard
- Drive Collaboration with other business units to maximize the value chain
Customer Service
- Establish a customer service excellence culture within the sales team by developing tactical strategies which enable exceptional service to customers
- Drive and monitor HL customer experience standards within the sales team by remediating service failures and identifying root causes of service breakdown
- Collaborate across the value chain to develop corrective actions to proactively remediate customer service issues to uphold a high-level of customer experience
People Culture
- Create an engaging, enabling, and productive work climate aligned to the employee value proposition
- Lead and drive the colleague agenda AHL within the sales team
- Embed sustainable performance Management & Development Culture
- Establish and maintain a succession plan for key roles
- Act as a mentor and coach to the sales team members to drive a high-performance sales team
- Drive the sales capability development by identifying training needs, Monitor and approve training needs, Monitor and approve training budget and review training expenditure to ensure that allocated funds are utilized.
Control / Risk Management
- Implement corporate governance and compliance policies to identify and manage risk
- Responsible for the implementation of corrective and actions arising from audit findings relating to sales team
- Ensure that information security principles and logical and systems access controls are well-understood by all team members and adhere to
- Drive and monitor the completion of compulsory compliance training by sales staff by verifying and completed training statistics
- Apply consequence management where applicable in support of organisation and compliance policies
- Ensure that policies, procedures and standard guidelines processes, risk management frameworks and control requirements are in place and well-understood by team members.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Key Accountabilities
People Leadership & Performance Management
- Lead, coach, and develop a team of SME Relationship Executives to achieve agreed financial, sales, and client experience outcomes across diversified SME portfolios, including Agriculture-focused clients.
- Set clear performance expectations and contract objectives through the Performance Development process.
- Drive colleague capability, engagement, and succession by identifying development needs and enabling targeted coaching and learning, including sector-specific capability for Agriculture and rural SME markets.
- Foster a high-performance, inclusive, and empowering team culture aligned to Absa’s values.
Business & Commercial Management
- Translate Business Unit and Segment strategy into tactical delivery plans and measurable objectives for the team.
- Drive portfolio growth, profitability, and productivity across the area by optimising origination, cross-sell, and client retention, with tailored approaches for Agriculture and Agri-related SME clients.
- Monitor and manage performance against targets, taking corrective action where required.
- Ensure consistent execution of the SME Customer Value Proposition (CVP), adapting solutions to meet the seasonal, cash-flow, and risk characteristics of Agricultural clients.
Risk, Compliance & Governance
- Ensure all activities are conducted in line with FAIS, credit, regulatory, and internal governance frameworks.
- Embed a strong risk culture by ensuring quality origination, disciplined credit assessment, and proactive portfolio risk management, including effective management of sector-specific risks such as climate, commodity price volatility, and production risk within Agriculture portfolios.
- Monitor adherence to compliance standards including FICA, NCA, and internal control requirements.
- Take accountability for audit findings, risk issues, and remediation actions within the area.
Client & Customer Experience
- Ensure Relationship Executives deliver a consistently high standard of service and trusted advisory to SME clients, including farmers, agri-business owners, and Agricultural value-chain participants.
- Support complex client engagements, escalations, and solutioning where required, particularly for larger or more specialised Agricultural relationships.
- Drive client satisfaction, advocacy, and retention through strong relationship coverage and service excellence.
Collaboration & Stakeholder Engagement
- Work closely with Credit, Product, Risk, Operations, and Agriculture / Sector Specialists to enable effective client solutions and delivery.
- Build strong internal partnerships to improve ways of working and remove friction in the client journey.
- Share market, portfolio, and sector-specific insights (including Agriculture market trends and risks) to inform business decisions and continuous improvement.
Qualifications & Experience
- Bachelor’s degree in Commerce, Finance, Economics, Business Management, or related field (preferred).
- 5–8 years’ experience in Business / Commercial Banking, with demonstrated exposure to SME portfolios, including Agriculture or sector-based lending.
- 2–4 years’ experience in a leadership or people management role within a banking or financial services environment.
- Strong understanding of SME banking, credit, financial analysis, and risk management, including sector-specific considerations for Agricultural and rural enterprises.
- Proven track record of driving sales performance, portfolio growth, and team delivery in complex, regionally diverse markets.
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End Date: April 24, 2026
Job Description
Specialist pricing
- Play a key role in supporting the pricing function initiatives.
- The focus is to provide advice and support in the development and implementation of pricing activities; enabling the provision of new products and investment portfolio pricing structures.
- Support in the pricing and structuring of loans across AR Business Banking.
- Assist with the management of pricing inputs in to determining pricing levels.
- Support business decision-making by using financial data to provide pricing insights.
- Support the development of models that aid the portfolio management function.
- Support the facilitation of the optimization of value-aligned performance measures (risk adjusted return measures e.g. Return on Risk Weighted Assets, Return on Equity) based on the plans for the BUs.
- Analyze the impact of upcoming regulation that has the potential to impact pricing.
- Portfolio Management and Structuring
- Obtain and monitor the risk-adjusted performance metrics and financial resource usage for each relevant business unit area within AR BB.
- Assist with the optimization activity within those areas.
- Provide insights into Financial Resource Management (FRM) related Committees and related forums. Includes research into benchmarking through peer analysis for hurdle and pricing targets.
- Run analytics using Excel and available tools such as, but not limited to, Python and/or Power BI to enhance analysis and preparation of pricing and portfolio insights.
- Assist with the structuring activity across the Business Units.
- Interrogate historic portfolio performance metrics
- Optimise (new) capital structures with regard to risk weighting outcomes and/or real-world pricing and rating agency trenching.Stakeholder management
- Establish and manage relationships both internally and externally to enhance knowledge and skills.
- Ability to build sound relationships with stakeholders.
- Priorities the output of the team/self, ensuring delivery within deadlines.
- Ability to work well under pressure.
- Ability to absorb large volumes of information and identify the critical parts.
- Understanding complexity and cross-functional work.
- Very strong analytical and quantitative ability.
- Identify and build on financial resource efficiency opportunities.
- Have a good understanding and is up to date with relevant market and economic activity
- Strong financial modelling abilities and data analytics.
- Knowledge of banking products and related financial issues.
- Review and challenge existing / developing financial / statistical models.
- Ability to promote team spirit and culture.
Qualifications and Experience
- Minimum qualification – Quantitative or Finance degrees e.g. Applied Mathematics, Actuarial Science, Econometrics, Finance.
- Preferred qualification – Honors, Masters, CFA/FRM/CA(SA)/CIMA or studying towards these qualifications.
- Preferred experience - Two to three years of experience in quantitative, financial modelling, quantitative regulatory and/or financial analysis.
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Job Description
Risk Management
- Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
- Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
- Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
- Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
- Identify the need for a meeting between high-risk clients, Credit and Business Support.
- Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
- Manage and communicate the risks associated with outstanding securities.
- Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
- Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
- Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
Credit Management
- Explore new, improved, and alternative ways of solutioning client credit requirements.
- Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
- Provide bank codes and reports on clients.
- Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
- Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
Portfolio Financial and Operational Management
- Compile reviews, amendments, and new applications to the appropriate lending authorities.
- Issue facility letters to clients after reviews have been compiled and new facilities granted.
- Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
- Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
- Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, RiskCalc Model and Triad.
- Provide the Default Grading (DG) output from the Credit Risk models.
- Capture all information on the various risk grading models 100% accurately by checking that all the models balance.
Client Solutioning and Customer Service
- Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
- Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
- Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.
Teamwork and Self Development
- Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
- Develop supportive relationships with colleagues and create a sense of team spirit.
- Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
- Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
- Keep abreast of regulatory changes through regular training.
- Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
Minimum Qualifications/Requirements
- Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
- Strong computer skills and experience with Microsoft Office, especially Excel.
- Agricultural Credit Analysis experience (Advantageous)
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor's Degree
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Job Description
Digital Strategy, Transformation & AI Enablement
- Define and execute a digital-first strategy for A&I, embedding AI as a core enabler of business transformation.
- Act as the Accountable Executive for digital growth and transformation across all A&I business units.
- Align digital and AI strategies with Absa Group’s Pan-African ambitions and PPB Digital roadmap.
- Lead the adoption of AI-driven capabilities (e.g., predictive analytics, intelligent automation, personalization engines) to enhance decision-making and operational efficiency.
- Provide thought leadership on emerging technologies (AI, machine learning, automation) to solve complex business challenges and future-proof the organisation.
Customer Primacy & Client Driven Innovation
- Champion a customer-first approach across all A&I digital platforms and services.
- Leverage AI and advanced analytics to deliver hyper-personalised client experiences and proactive engagement.
- Embed client feedback, behavioural insights, and journey analytics into product design and enhancements.
- Represent the voice of the customer in leadership forums to influence strategic priorities and investment decisions.
- Drive seamless, omnichannel digital experiences across A&I ecosystems.
- Drive adoption of digital advice, digital onboarding and self-service capabilities.
- Continuously monitor market trends, fintech innovation and competitor platforms
Digital Product Strategy, Lifecycle Management & Commercialisation
- Lead end-to-end digital product lifecycle management (ideation, development, launch, optimisation, retirement).
- Translate strategic objectives into digital and AI-enabled product roadmaps and execution plans.
- Oversee the development of flagship platforms (e.g., A&I Portal, Digital Wills) and scalable digital solutions.
- Identify and drive opportunities for product expansion, diversification, and platform integration.
- Ensure commercialisation strategies maximise product uptake, profitability, and market competitiveness.
Growth, Revenue & Data Monetisation
- Define and implement frameworks to monetise digital platforms, leveraging AI and data insights.
- Identify new revenue streams through digital innovation, embedded finance, and platform ecosystems.
- Utilise advanced analytics and AI models to optimise pricing, cross-sell, and client value propositions.
- Drive measurable commercial outcomes, linking digital investments to revenue growth, AUM expansion, and client acquisition.
- Enable data monetisation strategies while ensuring ethical and compliant data usage.
Digital Adoption & Platform Optimisation
- Drive adoption and utilisation of digital platforms across client and internal user segments.
- Implement AI-driven user engagement strategies to increase digital penetration and self-service capabilities.
- Monitor platform performance using data analytics and continuously optimise for user experience and efficiency.
- Lead change management and stakeholder engagement to embed digital behaviours across the business.
- Enhance operational efficiency through automation, straight-through processing, and integrated plaforms.
- Drive a Digital & AI driven culture in partnership with Human Capital
Governance, Risk & Compliance
- Ensure all digital platforms, AI solutions, and data practices comply with regulatory, legal, and Group governance standards.
- Embed robust risk management frameworks, including AI governance (model risk, bias mitigation, ethical AI use).
- Partner with Risk, Compliance, and Legal to ensure secure, resilient, and compliant digital ecosystems.
- Maintain oversight of cybersecurity, data privacy, and platform integrity.
- Ensure transparency, auditability, and accountability in digital and AI-enabled decision-making.
Operational Efficiency & Value Delivery
- Drive cost efficiencies through automation, AI-enabled process optimisation, and platform integration.
- Establish performance metrics and dashboards to track digital value realisation (financial, customer, operational).
- Lead cross-functional collaboration across Product, Technology, Operations, and Distribution teams.
- Embed agile delivery methodologies to accelerate time-to-market and innovation cycles.
- Continuously improve operating models to support scalable, resilient, and high-performing digital platforms.
Qualification & Experience
- Minimum 7–10 years’ experience in digital strategy execution within the financial services sector, with a strong track record in platform implementation and transformation.
- Proven experience in leading end-to-end digital transformation initiatives, including the design, build and scaling of digital platforms across advice, investments, stockbroking and fiduciary services.
- Demonstrated success in financial services digital innovation, delivering commercial value and measurable business outcomes.
- Experience in driving customer-centric digital platforms and journeys, translating client insights into enhanced digital experiences and solutions.
- Strong track record in enabling digital growth, client acquisition and platform adoption, with clear linkage to revenue generation and business performance.
- Experience in data-driven decision-making and data monetisation strategies, leveraging analytics to unlock new revenue streams and optimise client engagement.
- Exposure to Pan-African or multi-market digital environments and the ability to scale digital solutions across diverse markets (advantageous).
- Experience working within regulated environments, with sound understanding of financial services, governance, risk and compliance frameworks.
go to method of application »
Job Description
Risk Management
- Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
- Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
- Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
- Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
- Identify the need for a meeting between high-risk clients, Credit and Business Support.
- Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
- Manage and communicate the risks associated with outstanding securities.
- Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
- Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
- Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
Credit Management
- Explore new, improved, and alternative ways of solutioning client credit requirements.
- Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
- Provide bank codes and reports on clients.
- Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
- Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
Portfolio Financial and Operational Management
- Compile reviews, amendments, and new applications to the appropriate lending authorities.
- Issue facility letters to clients after reviews have been compiled and new facilities granted.
- Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
- Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
- Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, RiskCalc Model and Triad.
- Provide the Default Grading (DG) output from the Credit Risk models.
- Capture all information on the various risk grading models 100% accurately by checking that all the models balance.
Client Solutioning and Customer Service
- Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
- Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
- Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.
Teamwork and Self Development
- Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
- Develop supportive relationships with colleagues and create a sense of team spirit.
- Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
- Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
- Keep abreast of regulatory changes through regular training.
- Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
Minimum Qualifications/Requirements
- Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
- Strong computer skills and experience with Microsoft Office, especially Excel.
- Agricultural Credit Analysis experience (Advantageous)
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor's Degree
Method of Application
Use the link(s) below to apply on company website.
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