Collections Call Centre Inbound & Outbound at Absa South Africa April, 2026

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- Collections Call Centre Inbound & Outbound at Absa South Africa
- View Jobs in Banking / Financial Services / View Jobs at Absa South Africa
Posted: Apr 17, 2026

Deadline: Not specified
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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.

Collections Call Centre Inbound & Outbound
- Job Type Full Time
- Qualification National Certificate (NCV)
- Experience
- Location Gauteng
- Job Field Customer Care, Success and Service
Job Description
- Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support.
- Customer Experience: To provide service excellence and achieve customer satisfaction
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Minimum Experience and Qualifications:
- NQF Level 5 qualification or higher
- Branch experience
- Customer service experience
- Sales experience
- Experience in handling complaints and resolving queries
- Collections experience will be advantageous
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: April 24, 2026
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Interested and qualified? Go to Absa South Africa on absa.wd3.myworkdayjobs.com to apply

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Collections Call Centre Inbound & Outbound at Absa South Africa

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Collections Call Centre Inbound & Outbound at Absa South Africa

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