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  • Posted: Aug 15, 2022
    Deadline: Not specified
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    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Lead Product - Load Balancing & DDI

    Job Description

    Platform Direction Setting, Solution Design & Performance Management

    • Work with the Cross Functional Technology Leaders and CIO’s to understand & assess business and customer requirements (short, medium, long term)
    • Leverage business (e.g. strategy, customer insights & CVP, competitor insights) and cross-technology (tech products & services, architecture, tech roadmap) performance data to identify strategic and operational platform opportunities
    • Positively contribute to the organisation wide platform & engineering strategy & the achievement of end-end ‘Platforms as a Service’
    • Set the supported platform vision and direction for the organisation
    • Clearly articulate the supported platform strategy & roadmap
    • Cascade the platform vision, direction & strategy across the business & facilitate stakeholder alignment
    • Build a leading practice ‘centre of enablement’ partnership with business - trusted to influence the broader technology & product & services strategies - & achieve an integrated set of technology, business & customer objectives
    • Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    • Take full accountability for leading the design, delivery & management of advanced (i.e. simple, innovative, optimised, modernised) platforms and associated infrastructure & architecture (end to end) & their validation
    • Lead the identification and selection of fit for purpose internal & external technologies
    • Design, implement & manage design thinking practices across platform feature teams to deliver architecturally sound platform technology solutions
    • Lead & facilitate the design of the integrated set of platform solution blueprints & coach teams on the strategic direction, vision, platform development, architecture & infrastructure holistically
    • Lead the detailed scoping, prioritisation & integration planning for the integrated set of platform solution designs & deployment across multiple stakeholder groups
    • Act as the point of escalation for all major issues and events and apply deep subject matter expertise to facilitate their resolution with minimal business & customer impact.
    • Strategically & operationally monitor the performance of platforms (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
    • Be accountable for leading & developing innovative methods for measuring the customer experience, and translate the data to drive platform improvements
    • Define & lead the implementation of quality performance measures & metrics & related data analytics tools and processes to enable business decision making
    • Leverage data and insights from business, customer and platform itself to make technical design and implementation decisions
    • Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing service improvement efforts.
    • Take full accountability for the end-to-end platform quality, completeness and resulting user experience for the life of the product or service.
    • Design & deliver an optimal platform delivery capability that aligns the necessary people, process, & systems for optimal efficiency & effectiveness
    • Assess Platform Capabilities and drive capability development plans for exceptional delivery & evolution of the platform
    • Lead the design, implementation & adoption of enhanced process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
    • Identify new and emerging practices for managing platforms and lead the adoption of new practices, across groups or disciplines to improve platform & associated platform analysis capabilities.
    • Meaningfully contribute to & ensure solutions align to the design & direction of the Group Technology (e.g. architecture, DevOps) standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    • Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. SLA’s, OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    • Identify, development and lead the implementation of platform standards and best practices, and drive adoption across multiple value-chain wide product & service teams
       

    Accountability: Platform Development & Delivery Management

    • Leverage the required expert level (own) skill & knowledge in platform engineering. architecture & Infrastructure, design and manage all development & development practices & outputs across feature teams
    • Ensure the most optimal design & deployment of technical solutions in the organization (via pipeline – not manually)
    • Lead the quality assurance & test automation agenda & continuous integration / delivery strategies & frameworks for the platform and take accountability for the platforms delivery of the broader technology principles of: self-service, resilience, repeatability, testability, scalability & resilience
    • Guide code development practices (across platform & product engineering teams) and processes through an understanding of complex concepts and developmental practices
    • Guide & ensure the delivery of quality development (code) based on own experience platform engineering
    • Effectively manage the platform delivery pipeline & associated releases for maximum customer impact & minimum business risk
    • Lead the maintenance & optimization of the platform as a ‘way of doing things / culture’ across the team. You are fully accountable for the longevity of solutions.
    • Coach & Mentor senior engineers on technical competencies to effectively deliver on platform strategy.
    • Resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery.
    • Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
       

    Accountability: Financial & Vendor Management, Risk & Governance

    • Positively contribute to the development & management of the integrated platform cost model & framework
    • Take full accountability for and lead the design & continuous improvement of an integrated platform specific cost model & the ongoing optimisation of platform efficiencies and effectiveness
    • Analyse operational cost data, identify cost-saving efficiencies and influence the business to adopt these efficiencies across multiple service teams – taking care to balance decision making for optimal efficiency & effectiveness
    • Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
    • Manage & Apply the organization risk & governance frameworks - & represent the platform in all risk, governance & compliance processes (e.g. CTO approvals etc)
    • Manage all vendor selection processes & take full accountability for all related commercial impact
    • Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
    • Deliver on time & on budget (always)

    People

    • Set & Cascade platform vision, direction & strategy across squads (feature teams)
    • Design, implement and lead cross functional collaboration processes across technology teams and set cross-team commitments and achieve scale by enabling the work of others
    • Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
    • Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Accountable for the right people in the right teams to deliver on our tech strategy (always!)
    • Leverage coaching techniques to drive a higher quality design and deployment of technical products and services across technology teams

    Education

    • Bachelor's Degree: Information Technology

    Method of Application

    Interested and qualified? Go to Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com to apply

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