Lead Risk Assessor at bp

Job Description:

• The Credit Risk Team Lead is responsible for supervising and managing the operational activities of the team consistent with Credit Policies and Standards.
• The Credit Risk Team lead role exists to support the management of policies and controls, manage complex and escalated operational issues regarding Credit Risk, and perform in-depth trouble shooting and to support operations delivery, quality management and control.
• The role is responsible for appraising credit risk of new and existing customers consistent with Credit Policies and Standards. The Credit Risk Lead also provides assistance and business support to the BPSA Sales teams and monitors customers’ transactions against credit limits while ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance.
• The Credit Risk Team lead will work closely with the sales teams, with numerous interactions with the business to facilitate the completion of a credit risk review of new or existing applications.  
• The team lead will report and work closely with the Service Delivery Manager.
• The Credit Risk Lead is responsible for ensuring all Credit Risk operations are conducted in accordance with the Global Credit Policy of BPSA, including the requirement to observe all data privacy regulations and the need to maintain a systematic audit trail for all decisions and controlled document retention.

Key Accountability

Functional

• Monitor and review day-to-day operations in accordance with service level agreements, management goals and processes to ensure delivery meets customer expectations. Run and analyse performance and management information reports, plan and implement corrective action.
• Develop operational metrics/process performance indicators for the team in alignment with execution plans and wider business objectives
• Service Management & Continuous Improvement
• Provide technical analysis and / or feedback regarding the impact of regulatory changes, projects, system upgrades or modifications to support the development of targeted responses, enhanced processes and systems focused on quality, control and compliance.
• Identify process and system improvement opportunities, develop short term workaround solutions or provide recommendations for permanent solutions and implement. Create relevant documentation as required to ensure change is embedded throughout the Tower.
• Provide training, troubleshooting documentation and continual on the job guidance for relevant teams
• Set goals and clarify expectations, provide regular feedback and conduct appraisals.
• Coach team members to address process gaps, identify inefficiencies and help to embed a continuous improvement culture in the organisation.
• Identify training opportunities focused on building capability of the team.
• Support in developing a high performance culture promoting continuous learning and focusing on meeting / exceeding customer needs / expectations Resource Management
• Perform FTE sizing, plan and assign work to team members, monitor adherence to workforce schedules and highlight gaps.

Essential Education

• Bachelor’s Degree or equivalent experience in relevant fields of Finance, Accounting, Legal, Business or related field

Essential Experience

• Previous credit analysis experience 3-5 years in a credit environment
• Credit Analyst background in banking, financial services or blue-chip corporate credit environment
• Proven track record with preparation of financial statement reviews companies at various levels
• Good investigative and analytical skills, able to prioritise work and meet strict deadlines
• Experience in SAP

Desirable Criteria

• Experience working in Global Shared Services environment
• Exceptional analytical skills and demonstrated proficiency in IT Applications
• Experience working in a fast paced environment and ability to adapt to changing priorities
• Ability to interact effectively with others.
• Customer focused, service oriented and performance driven.
• Good MS Office skills (Excel, Word and PowerPoint is a must have skill)