Learner Branch Marketer - NTK Retail, Letsitele at VKB Group

About the Opportunity

• We are looking for a customer-focused and detail-oriented Learner Branch Marketer to join our VKB Retail team. In this role, you will be responsible for marketing and selling irrigation and related products, maintaining stock availability, assisting customers, and ensuring effective stock control within the store environment.

Why This Role Matters

• This role contributes directly to customer satisfaction and business performance by ensuring that customers receive the right products, professional assistance, and excellent service.
• By maintaining accurate stock levels and an organised retail environment, you will help support operational efficiency and strengthen customer relationships.

Why Join VKB?

• At VKB Group, you will become part of a business deeply rooted in agriculture and committed to building the agribusiness of the future. You will have the opportunity to develop your product knowledge, work alongside experienced colleagues, contribute to customer success, and grow within an organisation that values being Humble, Hungry, Smart, Bold, and Playing as One Team.

What Success Looks Like

Success in this role includes:

• Consistently achieving sales and customer service objectives.
• Maintaining accurate stock levels and effective stock control practices.
• Building positive, long-term relationships with customers.
• Ensuring shelves and merchandising displays are well-stocked and visually appealing.
• Resolving customer queries professionally and within delegated authority.
• Maintaining a clean, organised, and safe working environment.

Who Are We Looking For?

We are seeking an individual who:

• Demonstrates a strong customer-service mindset.
• Takes ownership and accountability for their work.
• Works accurately and pays close attention to detail.
• Is proactive in identifying opportunities to improve processes and add value.
• Collaborates effectively with colleagues and contributes to team success.
• Shows resilience in a fast-paced retail environment.
• Communicates confidently and professionally with customers and stakeholders.

Minimum Requirements

Qualifications

• Grade 12 / NQF Level 4.

Essential Experience

• Experience in a retail, sales, customer service, or related environment will be advantageous.
• 1–3 years' irrigation experience will be advantageous.
• Clear criminal record.
• 1 – 3 years irrigation experience quoting, advising, layout etc.
• Preferably residing in or around Letsitele.
• Other experience in the agriculture industry an advantage as well as basic knowledge of animal feeds.
• Ability to work under pressure and multitask.

Competencies

• Decision-making
• Problem-solving and analytical thinking
• Planning and organising
• Customer focus
• Compliance and adherence to procedures
• Teamwork and collaboration
• Personal resilience
• Relationship building

Skills Required

• Product marketing and sales skills
• Stock control and inventory management
• Customer service excellence
• Verbal and written communication skills
• Accuracy and attention to detail
• Problem identification and resolution
• Ability to build and maintain long-term customer relationships
• Merchandising and stock replenishment
• Time management and organisational skills

Key Responsibilities

Sales and Customer Service

• Market and sell products in line with agreed sales targets.
• Assist customers with product selection and purchasing decisions.
• Build and maintain strong customer relationships.
• Handle customer enquiries and resolve issues within the approved mandate.

Stock Management

• Manage stock effectively to ensure continuous product availability.
• Monitor stock levels and replenish merchandise as required.
• Support accurate stock control and inventory management processes.

Merchandising and Store Standards

• Merchandise products according to company standards.
• Maintain clean, neat, and organised display areas.
• Ensure the store environment remains professional, welcoming, and safe.

Operational Support

• Follow company policies, procedures, and compliance requirements.
• Contribute to the achievement of team and store objectives.
• Continuously seek opportunities to improve service delivery and operational effectiveness.

Closing Date 03 November 2026