Learners with Disability at DHL

Key areas of responsibility include:

• Learn & adhere to clear understandings of the clients’ requirements
• Build the knowledge & experience to ensure the correct use of equipment and to timeously report any defects
• To report and record any non-conformity with regards to customer merchandise
• To work within operating areas as determined by management and the needs of the business
• When carrying out duties - adapt to following operating procedures and safe working practices

Qualifications/requirements

• BBB-EE candidate
• South Africa Citizens only
• Unemployed youth from age 18 – 29 years
• Matric (English & Mathematics/literacy) – Essential
• People with disability

Competencies & Skills

• The incumbent is a Company representative and must at all times conduct themselves accordingly
• Excellent interpersonal skills
• Ability to build relationships
• Good team player
• Ability to work under pressure
• Customer service and clear understanding of the client’s requirement and expectations
• Positive work ethic - good written and verbal communication skills
• Admin skills - Desirable
• Person should have a good understanding of quality as a key value - Desirable
• Awareness of importance of security - Desirable
• Operational knowledge and understanding of service delivery - Desirable
• Ability to understand instructions and to accurately carry out instructions - Desirable
• React to customers in a courteous and professional manner - Desirable
• Performance Indicators
• Team player
• Fulfilment of tasks to achieve KPI's