Learning Designer and Developer at Nedbank

Job Purpose

• As a Learning Designer and Developer, you will partner with the business to translate strategic priorities into effective, scalable learning solutions.
• Leveraging strong business acumen and learning design expertise, you will design and deliver human‑centred learning experiences that drive capability building, performance improvement, and tangible business value.

Job Responsibilities

• Apply expert learning experience design, consulting, and implementation capabilities to translate business strategies into high‑impact learning solutions.
• Collaborate with business subject matter experts (SMEs) and the Enterprise Learning Community, using design thinking principles to design and deliver digital, blended, and augmented learning experiences that create measurable business value.
• Lead end‑to‑end learning initiatives, from needs analysis and solution design through to post implementation and evaluation, ensuring continuous improvement and strong learning outcomes.
• Act as Squad Lead or squad member, when required, for large scale production of learning experiences, managing stakeholder relationships and driving a culture of continuous learning through the delivery of exceptional learner experiences.
• Select and apply appropriate learning methodologies and instructional strategies to suit the target audience, learning context, and business objectives.
• Design and develop effective instructional learning interventions across digital and blended modalities.
• Provide learning design consultation to stakeholders, contributing insights that enhance business processes, practices, and performance.
• Define scope of work, deliverables, timelines, and resource requirements through structured learning needs analysis.
• Partner with business to identify learning needs and determine the most effective delivery methods and media for learning transfer.
• Develop implementation plans and learning proposals, securing stakeholder approval and delivering agreed learning solutions.
• Identify and define graphical, multimedia, and content requirements in collaboration with stakeholders.
• Ensure learning interventions are appropriately positioned, aligned to business priorities, and fit for purpose.
• Advise on and guide decisions regarding in‑house development versus outsourced learning solutions.

Job Responsibilities Continue

• Generate innovative learning solutions by leveraging data from best practices, competitor analysis, client insights, SME input, and emerging learning technologies.
• Ensure learning services and solutions are delivered in line with agreed quality standards and governance requirements.
• Drive cost efficiency by minimising duplication, optimising design approaches, and maximising reuse of learning assets.
• Develop learning implementation plans that are financially viable, cost‑effective, and aligned with budgetary requirements.
• Ensure learning delivery methods and media are selected and designed to meet financial constraints while maintaining learning effectiveness.
• Evaluate learning solutions and programmes to assess efficiency, impact, and value‑add to the business.
• Build and maintain effective professional networks with internal and external stakeholders.
• Establish trusted relationships with stakeholders and clients to understand needs and deliver fit‑for‑purpose learning solutions.
• Demonstrate and embed the Nedbank vision and values, leading by example and contributing to continuous improvement of business processes and systems.
• Support the achievement of business and business unit strategies by ensuring learning solutions, systems, processes, and services are aligned to organisational objectives.
• Enable upskilling and continuous improvement by sharing knowledge, insights, and industry trends with team members and stakeholders.
• Stay abreast of developments in learning design, digital learning, and related fields to support ongoing professional and personal development.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant B-Degree or equivalent in Learning Experience Design or related field.

Minimum Experience Level

• A minimum of 5 years’ experience designing and developing end‑to‑end learning solutions, grounded in sound instructional design principles and delivered across digital, blended, and instructor‑led environments.
• Demonstrated experience delivering learning solutions that address complex business needs and drive measurable performance or capability outcomes.
• Strong applied expertise in instructional design, learning experience design, and user‑centred (UI/UX) design, with hands‑on experience using modern learning technologies and platforms.

Technical / Professional Knowledge

• Business terms and definitions
• Client service management
• Cluster specific operations
• Employee training/development
• Governance, Risk and Controls
• Industry trends
• Methods for measuring training effectiveness
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Training design
• Training effectiveness principles
• Training evaluation procedures
• Business writing skills
• Product Knowledge
• Management information and reporting principles, tools and mechanisms
• Cluster Specific Operational Knowledge
• Business Acumen
• Adjusting to a new work process
• Training Material development
• Develop training material
• financial principles
• learning and development

Behavioural Competencies

• Adaptability
• Continuous Learning
• Innovation
• Stress Tolerance
• Managing Work
• Quality Orientation

Closing Date: 18 March 2026